Resolved Can t complete order

I'm trying to complete my order to purchase a YouTube channel, and I'm getting an error message that makes no sense. I'm at step 1 of the middleman phase of the purchase, and I'm being asked to supply a URL link for the item I purchased, and that information is already supplied in the correct field. I have no idea what I'm supposed to do here and I'm getting pretty frustrated.

 

Automated Response​

Thank you for submitting a support ticket with the general support (non middleman support) department.

Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

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