No Details provided by Seller (Deal Via middleMan)

Discussion in 'Disputes - Resolved Cases' started by chaudry, 2/9/19.

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  1. chaudry

    chaudry
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    Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions

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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Feb 5, 2019

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    $170 USD

    4. Other Parties Username
    Sellers Username: admi.78910

    5. Method Used To Pay or Receive Payment
    Visa Card

    6. Other Parties Email Addresses
    Don't know his email address but this is his profile: https://www.playerup.com/members/admi-78910.414507/

    7. Other Parties Payment Email Address

    Payment is given to middleman via Visa Card

    8. Other Parties Messenger Username
    admi.78910

    9. Provide All Chat Logs and Additional Information Below

    A three-way ticket was created by the middleman on Tuesday 5th, 2019. Seller has still not provided information to the youtube channel for which I paid 170$ - The total amount was 175.10$ for middleman handling. It has been 5 days and the seller is nowhere to be found. I would like to cancel this transaction & use this amount to buy a channel from another seller. Need help on this as I cannot wait any longer.


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    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
    OP
    chaudry

    chaudry
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    Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions

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    More screens added for your reference.

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  3. OP
    OP
    chaudry

    chaudry
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    Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions

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  4. Hulk

    Hulk
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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  5. OP
    OP
    chaudry

    chaudry
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    Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions

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    @Hulk

    I did use the cancellation option mentioned in your post 1-2 days ago.

    Can you please advise is there any way to expedite this process, as I need to buy another Youtube Channel urgently after the amount is transferred or adjusted from the middleman.
     
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  6. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    • Easier to cancel and void the charge you made which is what we did.
    • Seller has been removed from PlayerUp
    • You will receive 100.0% full refund
    Issue now resolved and closed.
     
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