Pending Resubmit Payment Information

Discussion in 'Help - Ask Support Questions' started by gutkoo, 2/3/19.

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  1. gutkoo

    gutkoo
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    Hi @Middleman

    Why my pending payments suspended and asking me to resubmit the payment information? These payments were already added to my MM balance and I requested a cashout: https://www.playerup.com/conversations/middleman-wallet-balance-cashout-pending.867233/

    I need these payments as soon as possible, but by resubmitting I feared it'll take a whole month to complete. Please have a look and let me know what's the problem and why its asking to resubmit payment info. Thank you

    [​IMG]

    Edit: Private tickets showing "MM Wallet Deposit Completed"

    [​IMG]
     
    #1 gutkoo, 2/3/19
    Last edited: 2/3/19
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  2. Middleman

    Middleman
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    Post your order numbers here in this ticket.
     
    #2 Middleman, 2/3/19
  3. OP
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    gutkoo

    gutkoo
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    Here are the order numbers:

    1130000000172826800

    921923913

    921904776

    921919361

    Thank you
     
    #3 gutkoo, 2/3/19
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  4. OP
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    gutkoo

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    @Middleman my payments still showing suspended. I'm worried, please let me know whats the problem.
     
    #4 gutkoo, 2/4/19
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  5. Middleman

    Middleman
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    New order system caused conflicts 2 weeks ago:
     
    #5 Middleman, 2/4/19
  6. Middleman

    Middleman
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    Will manually fix this for you shortly.
     
    #6 Middleman, 2/4/19
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