Complaints

Discussion in 'Help - Ask Support Questions' started by Timothy 'Dayo, 1/7/19.

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  1. Timothy 'Dayo

    Timothy 'Dayo
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    Good evening as the time indicates here.
    I am a new member of this reputable organisation.
    I put up a listing yesterday and the buyer told me he has paid but the middle man is yet to open a three way conversation.
    Secondly I discover to my dismay this afternoon that I could no longer put up a new post to advertise my merchandise.
    Kindly look into the matter ASAP.
    Yours faithfully
     
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  2. PlayerUp

    PlayerUp
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    Bot Status (Automated): Handles automated general support inquiries

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    Automated Response

    Thank you for submitting a support ticket with the general support (non middleman support) department.

    Please note that this support doesn't handle middleman/playerup purchases/orders/payments as you'll need to contact the middleman department directly here regarding this. Your ticket won't be redirected so please make sure to open a new ticket with the correct department.

    Assuming this is a general support inquiry, an agent will assist you shortly. Meanwhile while waiting, you can also get help or find your answer here:

    Regular Support
    For all non-middleman help related questions, please follow these instructions:
    1). View the Guides Section for all commonly asked questions
    2). View our Knowledge Base for all other commonly asked questions
    3). If these sections above don't answer your question, please submit a Help Ticket here.
    4). You can contact an agent or moderator directly using the chat system.

    Disputes
    If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute.



















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  3. OP
    OP
    Timothy 'Dayo

    Timothy 'Dayo
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    Please i made a beginner's great error by opening two accounts on player up page with two separate email accounts. Please I want restrictions on my account lifted and I promise not to repeat the mistake again
    Active email is [email protected]
    Inactive mail is [email protected]. Please lift the high risk tag on my account. Thanks
     
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  4. Admin

    Admin
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  5. OP
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    Timothy 'Dayo

    Timothy 'Dayo
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  6. OP
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    Timothy 'Dayo

    Timothy 'Dayo
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    Good evening dear Admin. Please when is this issue going to be resolved?
     
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  7. Admin

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