Suspended Member - Jorgebr

Discussion in 'Disputes - Appeal Suspensions' started by Disputes, 11/29/18.

  1. Disputes

    Disputes
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    Bot Status (Automated): Handles automated general support inquiries

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    Suspended Member: @Jorgebr
    Date of Suspension: November 29, 2018
    Reason For Suspension: N/A
     
    #1 Disputes, 11/29/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Jorgebr

    Jorgebr
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    Não me responderam os tickets
     
    #2 Jorgebr, 11/29/18
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  3. Jorgebr

    Jorgebr
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    Não me responderam os tickets

    [#ND6GHP8H] problem buying screen reloaded
     
    #3 Jorgebr, 11/29/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Hulk

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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Support did reply to you. They told you to message middleman support. You never did that. You also needed to activate your order which you never did. Instead you just opened a dispute in PayPal instead of communicating with us. Opening disputes are a violation of our terms of service.
     
    #4 Hulk, 11/29/18
  5. Jorgebr

    Jorgebr
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    Mostra print de quando entraram em contato comigo por favor. Vocês que agiram de forma incorreta
     
    #5 Jorgebr, 11/29/18
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  6. Jorgebr

    Jorgebr
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    [​IMG]
     
    #6 Jorgebr, 11/29/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. Hulk

    Hulk
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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Additionally setting up multiple accounts is another violation of our terms of service.

    When you're ready to follow the rules and fix your mistakes here, let us know and we'll be happy to reopen your account.
     
    #7 Hulk, 11/29/18
  8. Jorgebr

    Jorgebr
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    Eu tinha esquecido a senha da outra conta. Acho que banir por um erro pequeno desse é desnecessario. Na situação acima. O erro foi de voces. Esperei mais de uma semana por um retorno do ticket antes de abrir a disputa. Mandei 3 mensagens no ticket. Ficaria feliz em continuar usando o playerup. Reconheco que errei em ter duas contas. Mas não tenho culpa na disputa do PayPal.

    Abraços
     
    #8 Jorgebr, 11/29/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  9. Hulk

    Hulk
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    Suspension lifted but your verification badge has been revoked because of this. Once you do good business here, you can receive it back.
     
    #9 Hulk, 11/29/18
  10. Hulk

    Hulk
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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    If you fail to appropriately contact support in the future and just dispute in PayPal, we will close your account. This is an one time warning on this matter.
     
    #10 Hulk, 11/29/18
  11. Jorgebr

    Jorgebr
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    Thanks !!!
     
    #11 Jorgebr, 11/30/18
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