Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Yezxra, 11/13/18.

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  1. Yezxra

    Yezxra
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    November 10, 2018.

    2. Are You The Buyer or Seller?
    I'm the Buyer.

    3. Total Transaction Value
    $100 USD.

    4. Other Parties Username
    Roblox - his username he was selling was named KalonJW.

    5. Method Used To Pay or Receive Payment
    PayPal.
    .
    6. Other Parties Email Addresses
    I don't know his email, we used the middleman service.

    7. Other Parties Payment Email Address
    I don't know his email, we used the middleman service.

    8. Other Parties Messenger Username
    His discord is Kalon#4552

    9. Provide All Chat Logs and Additional Information Below

    KalonI lördags 14:28


    Hey


    YezxraI lördags 14:28


    Hey, are you still selling your acc ?


    KalonI lördags 14:28


    Yeah man


    YezxraI lördags 14:28


    how much were you looking for


    KalonI lördags 14:29


    About 100


    YezxraI lördags 14:29


    could you send the link to the acc again


    KalonI lördags 14:29


    The names KalonJW


    YezxraI lördags 14:30


    yeah I'm interessted, how were you thinking about the transaction?



    @Kalon


    KalonI lördags 14:36


    Oh my bad sorry!



    Erm



    I'm not sure


    YezxraI lördags 14:37


    yeah... do you know any mm?


    KalonI lördags 14:37


    I can get a MM yeah


    YezxraI lördags 14:37


    and is the acc verified?


    KalonI lördags 14:37


    Ya but I don't play anymore so don't expect me to be trying to retrieve it lol


    YezxraI lördags 14:38


    how long is the bc ?


    KalonI lördags 14:38


    I bought it today


    YezxraI lördags 14:38


    can u screenshot how long it is remaining


    KalonI lördags 14:38


    Yeah course



    How much will you pay first?



    before we get serious


    YezxraI lördags 14:39


    I can do 100 usd


    KalonI lördags 14:39


    okay










    I kinda need to know soon because this other guy is willing to do it also



    But you messaged first so I'm talking to you first



    @Yezxra


    YezxraI lördags 14:52


    5 min


    KalonI lördags 14:54


    No one can be scammed on this site just remember that



    I need to be quick to, this guy is getting annoyed


    YezxraI lördags 14:55


    mk, gonna checkout


    KalonI lördags 14:55


    Okay man



    Call again or not?






    KalonI lördags 15:11


    Kalon


    YezxraI lördags 15:16






    KalonI lördags 15:41


    ntn



    brb*


    YezxraI lördags 16:02


    im gonna make it again


    KalonI lördags 16:02


    did you get the cash back?


    YezxraI lördags 16:02


    no, ima make the thingy again with my fathers id


    KalonI lördags 16:06


    Ok


    YezxraI lördags 16:10


    same thing..


    YezxraI lördags 16:17


    what should we do.... ?


    KalonI lördags 16:18


    sorry i restarted my pc



    umm



    i'm not sure



    try cancelling it somewhere


    YezxraI lördags 16:20


    where


    KalonI lördags 16:20


    idk


    YezxraI lördags 16:22


    maybe ik why it didnt work









    there's nothing on purchased


    KalonI lördags 16:22


    hm


    YezxraI lördags 16:24


    you maybe need to make a link with the acc for 100usd


    KalonI lördags 16:24


    Okay






    YezxraI lördags 16:27


    k



    lets see now


    KalonI lördags 16:27


    Send me the order number btw



    of one of the things


    YezxraI lördags 16:28


    why ?


    KalonI lördags 16:28


    so i can enter it


    YezxraI lördags 16:28


    enter what


    KalonI lördags 16:28





    YezxraI lördags 16:28


    915633014



    what does it say


    KalonI lördags 16:30


    not coming up


    YezxraI lördags 16:30


    what is the site



    send linlk




    YezxraI lördags 16:32





    KalonI lördags 16:32


    ok


    YezxraI lördags 16:35


    some say it has been reviewing for 4 days..












    KalonI lördags 17:03


    I don't know what to do


    YezxraI lördags 17:03


    does that link say anything?


    KalonI lördags 17:04


    no



    cancel the order can we just do it without a mm?



    i can't be bothered waiting



    we can just do half before half after


    YezxraI lördags 17:05


    i have searched how to refund but I cant find anything


    KalonI lördags 17:11


    love you


    YezxraI lördags 17:11


    ?


    KalonI lördags 17:11


    i can't find anything


    YezxraI lördags 17:12


    i've contacted them and emailed, no anwser...


    KalonI lördags 17:12





    YezxraI lördags 17:13


    i'm getting a bit frustrated.. if they dont contact by tommorow i probs contact paypal



    can you check your paypal ?


    KalonI lördags 17:14


    yea



    no money


    YezxraI lördags 17:15


    ...



    Yep... they say refund can only be used if middleman hasn't been used



    Policies: Refund and Cancellation As a retailer of digital video game products, we rely on this Return and Cancellation Policy to ensure customer satisfaction with every purchase. When a customer contacts us by phone, ticket or email, our initial response is to assist getting technical support or customer service for the customer from the vendor of the product that the customer purchased. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a return or a cancellation may be processed. Our return policy for all products is as follows: - Customers requesting a return for services located in our SHOP under the category USE CREDITS should note that these purchases aren't eligible for a return and/or refund if the service has been completed. If the service hasn't been completed, you are entitled to a full refund without any cancellation fees. - Customers requesting a return for services located in our SHOP under all other categories with the exception of USE CREDITS should note that these purchases are eligible for a return and/or refund depending on the premium pro sellers return policy. If the return policy isn't displayed in their listing, please contact them for further information. This policy is for all services other than middleman. Please click on our middleman FAQ section for separate refund policies.



    ''This policy is for all services other than middleman. Please click on our middleman FAQ section for separate refund policies.''



    wait



    ik maybe why



    today is saturday



    workdays are monday-friday



    and



    If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible.



    they are experiencing delays



    let's wait until monday, and if it dosent work we will do it without MM


    YezxraI lördags 17:38


    Ok ?


    KalonI lördags 17:48


    Okay man

    11 november 2018

    YezxraI söndags 10:15


    Hey you on?



    The verification went thru, and now there is a chat with me, you and the middleman



    @Kalon


    YezxraI söndags 10:53


    Tell me when you get on :)(ändrad)


    YezxraI söndags 12:00


    Wait why dont you have valk ?


    KalonI söndags 12:24


    I got hacked


    YezxraI söndags 12:24


    Can u get it back?


    KalonI söndags 12:25


    I’ll try


    YezxraI söndags 12:26


    Show me the trade



    The hacker sebt



    Sent*


    KalonI söndags 12:27


    When I’m at my PC I will



    I’m in bed I’ve just woke up


    YezxraI söndags 12:27


    Mk



    Maybe how long ?



    @Kalon


    KalonI söndags 12:35


    Not sure I’ve gotta shower, go get something to eat then I’ll turn my pc on etc


    YezxraI söndags 12:35


    Mk



    Ill wait


    YezxraI söndags 14:04


    @Kalon



    U on pc?


    YezxraI söndags 14:39


    Hello?



    @Kalon


    YezxraI söndags 15:04


    I want you to cancel the order, go to and click ''change order status'' and the select ''seller - cancel order''



    this way i will get a refund and then i can buy the limiteds you have left without middleman


    YezxraI söndags 15:17


    @Kalon


    YezxraI söndags 15:42


    Bro.



    I want a refund



    So please, just do what i said


    KalonI söndags 16:16


    Sorry I’ve been out man I’ll do it now



    I’m so sorry for taking so long



    I didn't try to scam you?



    wtf man



    @Yezxra


    YezxraI söndags 16:19


    Ok, thank you, just cancel the order bro


    KalonI söndags 16:19


    You said I scammed you I've been deleted



    I can't the order will just stay idle forever now.



    gg


    YezxraI söndags 16:19


    ?


    KalonI söndags 16:20


    You told them I scammed you so my account has been deleted



    I no longer have access


    YezxraI söndags 16:20


    I didnt say u scammed me, i said u sold the valk to some other guy


    KalonI söndags 16:21





    I literally can't do anything



    Just view stuff



    I've got some kind of suspensions placed on my account


    YezxraI söndags 16:21


    Leme see that



    I cant see anything that u got deleted



    Nor any suspensions



    @Kalon



    why did you even sell your valk to a other dude? i had already paid bro


    KalonI söndags 16:30


    i got offered $120


    YezxraI söndags 16:30


    we had already made a deal!
     
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