Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Transarmpsp, 10/14/18.

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  1. Transarmpsp

    Transarmpsp
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: August 25, 2018

    2. Are You The Buyer or Seller
    I'm the Seller

    3. Total Transaction Value
    $40 USD

    4. Other Parties Username
    Middleman

    5. Method Used To Pay or Receive Payment
    Bank Wire/Transfer

    6. Other Parties Email Addresses
    Middleman

    7. Other Parties Payment Email Address
    Middleman

    8. Other Parties Messenger Username
    Middleman

    9. Provide All Chat Logs and Additional Information Below

    Proof Album:
     
    #1 Transarmpsp, 10/14/18
    Last edited by a moderator: 10/15/18
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  2. Ryan

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  3. Middleman

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    I don't see a cashout ticket opened showing any pending payments. Let me check what went wrong here.
     
  4. Middleman

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    1. Make sure to update your up to date payment information here - https://www.playerup.com/account/payment-details

    2. You have a middleman balance. The reason you didn't receive payment is we were waiting on you to upload your payment details. Once you do that, they will be on record for future payouts and we can cashout your existing balance.

    Please update this ticket once you have completed this and then we can schedule your cashout.
     
  5. OP
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    Transarmpsp

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    This is my second time using PlayerUP, it also says here you already have my payment information and will be cashing out. My payment information remains the same as before. Am I supposed to update it every time I want to do a cashout?
     
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  6. Middleman

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    Please stop posting pictures of your private and 3 way tickets in this ticket. They are private for a reason.
     
  7. Middleman

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    As explained, update your payment details there, inform us when done, and then we can cash you out. This only needs to be done one time.
     
  8. OP
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    Transarmpsp

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    Alright, just glad to be hearing from you. Updated Payment Details.
     
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  9. OP
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    Transarmpsp

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    So.. when will I hear details on my cashing out?
     
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  10. OP
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    Transarmpsp

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    hello?
     
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  11. OP
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    Transarmpsp

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    Got the updates privately few days ago from Middleman and today received the money.
    Many thanks Ryan and Middleman!
     
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