Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Walter Penn, 9/19/18.

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  1. Walter Penn

    Walter Penn
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    1. Date Dispute Happened
    Example: 9-13-18

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $335

    4. Other Parties Username
    Example: @CHULESMIX

    5. Method Used To Pay or Receive Payment
    Example: American Express also charged 10% on the purchase that I cant get back

    6. Other Parties Email Address
    No email provided

    7. Other Parties Payment Email Address
    No email provided

    8. Other Parties Messenger Username
    Line : Chules2007

    9. Provide All Chat Logs and Additional Information Below


    Screenshot_20180919-190008_LINE.jpg Screenshot_20180919-190015_LINE.jpg Screenshot_20180919-190023_LINE.jpg Screenshot_20180919-190029_LINE.jpg Screenshot_20180919-190038_LINE.jpg Screenshot_20180919-190221_LINE.jpg Screenshot_20180919-190226_LINE.jpg Screenshot_20180919-190230_LINE.jpg
     
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  2. OP
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    Walter Penn

    Walter Penn
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    More convo

    Screenshot_20180919-190234_LINE.jpg Screenshot_20180919-190257_LINE.jpg Screenshot_20180919-190252_LINE.jpg Screenshot_20180919-190311_LINE.jpg Screenshot_20180919-190328_LINE.jpg Screenshot_20180919-190336_LINE.jpg Screenshot_20180919-190341_LINE.jpg
     
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  3. OP
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    Walter Penn

    Walter Penn
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    Last attempt

    Screenshot_20180919-190341_LINE.jpg
     
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  4. Middleman

    Middleman
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  5. Middleman

    Middleman
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    Payment to the seller has been frozen until this is resolved.
     
  6. Middleman

    Middleman
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    Disregard. The seller didn't even bother responding. We have closed their PlayerUp Account since they don't even have the courtesy to update your ticket.
     
  7. Middleman

    Middleman
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    @CHULESMIX your account here has been closed.
     
  8. Middleman

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    Regarding this. You weren't charged a single penny yet. We haven't even billed you. It's PENDING on your statement and we will void the charge. We don't bill you for the specific way you paid until the seller delivers.
     
  9. OP
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    Walter Penn

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    Ok would you be able to transfer to funds to another seller? His account is the price and has 100% sell rating and is ready
     
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  10. Middleman

    Middleman
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    It would be easier if you could recheckout but it's up to you. Your AMEX payment auto voids in less than 24 hours so this has to be quick but recommended you pay again and let the 1st charge return to your AMEX.
     
  11. OP
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    Walter Penn

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    Ok that's fine with me just to be safe we can go forward with the release. The seller has been here awhile so I'm sure he will understand. Thanks for the advice!
     
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  12. Middleman

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    Can you send me the URL of the account you want to purchase?
     
  13. OP
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    Walter Penn

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  14. OP
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    Walter Penn

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  15. Middleman

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    One moment I will make this easier for you and manually fix this.
     
  16. OP
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    Walter Penn

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    Sounds good! I'll be here
     
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