Resolved - PlayerUp Middleman Protected Transaction

How to Report a Dispute
Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

1. Date Dispute Happened
September 15, 2018 (When account was paid for)

2. Are You The Buyer or Seller
I'm the Buyer

3. Total Transaction Value
$51.50 USD

4. Other Parties Username
jade_1

5. Method Used To Pay or Receive Payment
PayPal

6. Other Parties Email Addresses
Unknown-not posted or mentioned anywhere

7. Other Parties Payment Email Address
Did not say.

8. Other Parties Messenger Username
jade_1

9. Provide All Chat Logs and Additional Information Below

1. 
   
2. Thank you for using PlayerUp.com to secure your transaction:
   
   Sellers Username: jade_1
   
   Buyers Username: 75Broncos
   
   Buyer Purchased: Buy Now - PlayerUp Middleman Service
   
   We have created and activated your 3 Way Conversation Ticket. The seller, the buyer, and @Middleman have now been added to this ticket. The next step is to have the seller release the account information to the buyer in this ticket.
   
   What information should the seller release to the buyer in this ticket?
   1). Account Username:
   2). Account Password:
   3). Any Additional Information:
   4). Additionally, please make sure the e-mail address on the account has been updated to the buyers e-mail address:
   
   Where should the seller release their payment details?
   Please note that the 3 Way Conversation Ticket is for account transfer related topics only. For all payment related information and questions, please use your Private Conversation Ticket.
   
   How do I quickly process this transaction?
   If you wish to speed up your transaction, you can do so by changing this tickets order status automatically:
   1). Click Change Order Status (See Image)
   2). Select the prefix that applies to you, click save changes (See Image). Note that the seller shouldn't change the buyers prefixes and the buyer shouldn't change the sellers prefixes.
   
   If you have any additional questions or need further assistance, please update this ticket.
   
   Create MM Listings ------- Buyers Guide ------- Sellers Guide ------- Contact MM Support
   Middleman, Yesterday at 6:11 PM
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3. 
   75Broncos
   Joined:
   Thursday
   Posts:
   0
   Likes Received:
   0
   Hello, when can I expect account information?
   
   75Broncos, Yesterday at 6:38 PM
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4. 
   Middleman
   Joined:
   1/1/14
   Posts:
   43,154
   Likes Received:
   2,177
   This message is to inform both parties that 75Broncos has requested to change the prefix to Buyer - Cancel Order
   AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting this transaction to be cancelled to receive a refund or exchange. If the seller approves the buyers request for a refund, please click on Change Order Status and select the "Seller - Cancellation Request" option. If the seller denies the buyers refund request, please respond back stating your reason and a middleman agent will respond to your rebuttal shortly.
   
   Create MM Listings ------- Buyers Guide ------- Sellers Guide ------- Contact MM Support
   Middleman, Today at 2:37 AM
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5. 
   75Broncos
   Joined:
   Thursday
   Posts:
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   Likes Received:
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   I never received account and I need a refund. Seller is not active on middleman.
   
   75Broncos, Today at 9:04 AM
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6. 
   Middleman
   Joined:
   1/1/14
   Posts:
   43,154
   Likes Received:
   2,177
   Automated Response
   
   How do I cancel my order?
   If in event you need to cancel this transaction, please do the following:
   
   1). Go to your 3 Way Conversation Ticket
   2). In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order
   3). Wait for an agent to process your cancellation
   
   Create MM Listings ------- Buyers Guide ------- Sellers Guide ------- Contact MM Support
   Middleman, Today at 9:04 AM
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7. 
   Middleman
   Joined:
   1/1/14
   Posts:
   43,154
   Likes Received:
   2,177
   This message is to inform both parties that 75Broncos has requested to change the prefix to Buyer - Need MM Assistance
   AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA The buyer is requesting tech support assistance. While waiting for a middleman agent to reply, please write and describe a full lengthy question with as much detail as possible so a middleman agent can assist you properly when they reply. If you have already written a response, then no further work is required and a middleman agent will respond to this ticket shortly.
   
   Create MM Listings ------- Buyers Guide ------- Sellers Guide ------- Contact MM Support
   Middleman, 32 minutes ago
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8. 
   75Broncos
   Joined:
   Thursday
   Posts:
   0
   Likes Received:
   0
   I never received account and I need a refund. I spent $51.50 and have received absolutely nothing from the seller after 72+ hours. Please give me a refund. Seller is not active nor responding.
   
   75Broncos, 28 minutes ago
   

 

This user has not been active for 3 months.

Please hit, "cancel order" and only buy off active users. I've closed his threads so this doesn't happen in the future.