Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by TonicTm, 9/14/18.

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  1. TonicTm

    TonicTm
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    September 12, 2018

    2. Are You The Buyer or Sell
    I'm the Buyer

    3. Total Transaction Value
    $60

    4. Other Parties Username
    TonicTm

    5. Method Used To Pay or Receive Payment
    Credit card

    6. Other Parties Email Addresses
    [email protected]

    7. Other Parties Payment Email Address


    8. Other Parties Messenger Username


    9. Provide All Chat Logs and Additional Information Below
    Originally I requested a refund, this is my final hope... About 5 weeks now, I asked for a refund back to my credit card
    instead my refund got sent to my playerup account, as I understood maybe you thought that i still kinda want to buy something? But no, I just want my money back and maybe some time after MAYBE buy something trough here again, but now few days ago 3 days? I tried to use the cashout thing to refund it manually, but nope... automated message and nothings happening anymore... may I please just get my money back to where it belongs so we can just move on?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. Ryan

    Ryan
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    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

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    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    • After my review, you have 0 credits on your PlayerUp Account.
    • It seems shortly after you posted this, you recashed out your credits and they automatically cashed you out
    • This issue is now resolved.
     
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