Pending Suspended Member - Saintrex

Discussion in 'Disputes - Appeal Suspensions' started by Disputes, 8/23/18.

  1. Disputes

    Disputes
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    Suspended Member: @Saintrex
    Date of Suspension: August 24, 2018
    Reason For Suspension: N/A
     
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  2. OP
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    Disputes

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    We have a strict policy towards disputing payments and you're disputing a $3 payment even though the seller delivered

    ZoricaMihelić

    [email protected]
     
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  3. Saintrex

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    i explained what exactly happened in 3 way conversation, here it is again:

    "what happen is that when i tried to buy a game account recently the seller did not deliver- so it got returned to my balance on playerup, then i put it in as a cashout to return this amount to my paypal, but nothing happened for some time with no word from playerup or the dispute on paypal. it was stuck in this state so i didnt do anything about it while stuck and the dispute open on paypal, so i wanted to find a trade with the same amount to see if it would get used or if there is a problem somewhere. I closed the paypal dispute now, no problem. (sorry)"

    please lift the suspension it wont happene again, i am selling a $600 account right now and i didnt want to when that gets sold to run into a issue that my payment cant get cashed out because that would be a big problem so i was just testing where the problem is, i know this was no the best way to do so but i am sorry!
     
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  4. Saintrex

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    just to note again i did close and everything is fixed now
     
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  5. Saintrex

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    And it said i am suspended for 1 day but its still, please lift
     
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  6. Ryan

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  7. Saintrex

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    why am i still suspended? i dont know whats going on. really need help
     
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  8. Hulk

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    Your story is not accurate and part of the reason why you're suspended.

    While indeed you did receive credit to your balance, 880862118, you then used the credit, clearly received items, and then disputed 880862118 payment.

    https://www.playerup.com/conversati...tion-id-76649529-3-3-way-conversation.640981/

    You even confirmed delivery.
     
  9. Hulk

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    1. We don't tolerate disputes. If you want a refund, request it.

    2. You used the credit and then disputed.

    If you want your account unsuspended, buy some PlayerUp Credit to pay down this - https://www.playerup.com/conversati...tion-id-76649529-3-3-way-conversation.640981/ order and then we will remove your suspension.

    If I made any mistakes to what I said above, let me know and I will look into it but based on my information, this is what I am seeing on my end.
     
  10. Hulk

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  11. Saintrex

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    No no what? how are you seeing this? I swear I opened up a dispute on PayPal way before... 7 or 10 days passed with no reply on PayPal or the playerup cashout because you can see that I changed it from dispute to paypal escalation and you cant do this before waiting this amount of time. i can give this transaction id but its not letting me see the history of this dispute, paypal deletes everything about it from what i am seeing so i dont know if it would help you either. it was escalated to paypal on the 22nd or 23rd and when that again said to wait for a replay i tried to buy something random on playerup to see why im not getting a cashout or a replay on paypal. and also more over why would anyone try to scam for 3 dollars.. i was going to cancel the dispute right after owning the account, and like you said i switched it to confirmed. and then literally very soon after i got suspended on playerup. I am not telling a incorrect story, I dont know what there else is to explain this is all of it and i wouldnt do something like this in a harmful way
     
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  12. Saintrex

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    and again the paypal dispute is already closed so the $3 is payed, what am i supposed to pay another $3 for? there is lack of information that im getting and replies are coming in so rarely. everything on my end is solved
    here is the exact paypal paymet: Screenshot - 3c17a453d68c8fb2f88d91bd135e59a2 - Gyazo as you can see here and on your end if you look again, there is no dispute open for this.
     
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  13. Ryan

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    Hulk specifically stated,

    "If you want your account unsuspended, buy some PlayerUp Credit to pay down this - https://www.playerup.com/conversati...tion-id-76649529-3-3-way-conversation.640981/ order and then we will remove your suspension."
     
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  14. Saintrex

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  15. Ryan

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