Resolved Suspended Member - smasher910

Discussion in 'Disputes - Appeal Suspensions' started by Disputes, 8/23/18.

  1. Disputes

    Disputes
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    Bot Status (Automated): Handles automated general support inquiries

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    Suspended Member: @smasher910
    Date of Suspension: August 23, 2018
    Reason For Suspension: N/A
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. smasher910

    smasher910
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    This site appears to be a big fraud. I attempted several times to ask for Middleman services in a order I placed. I uploaded ID for verification. Nothing ever happened on that end, so I paid $20 for verification, which should have made me think twice as who would take my ID then have an option to get instantly verified by paying $20. I attempted to start a conversation with the seller but his only response was that I have to wait. Then my credit card was charged, but I never received anything from the seller. No 3 party ticket was created nor did Middleman start a ticket with the seller and me. The thread that was created with Middleman and myself by Middleman after the purchase was never responded back to.

    How DARE you for insinuating that I am a fraud. Your site offered me no other choice than to seek reimbursement for services not offered.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Hulk

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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    I don't know what happened on your 2nd order but i will look into that now.

    This dispute is over a verification upgrade which was automatically added to your account and then you disputed.
     
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    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Careful with your words. We're here to help and this entire industry is full of fraud. We're trying to do the opposite protecting members and fighting back at fraud so there is 0 reason to call us fraud.
    Just to clarify here

    1st Payment - Verification Upgrade = Was Automatically Completed = You Disputed Afterwards

    2nd Payment - Account Order - Never Started. Reason appears to be that your seller Rathisanv10 has been banned and we saved you from him likely trying to trick and scam you. It looks like you were indeed billed for this when you shouldn't and I'm not sure how because it shows the payment should have been voided on my end.

    As a result, I have requested middleman cancel and refund 883727859 officially which is now completed. You can see the confirmation in your inbox.

    I will lift your suspension based on this. In the future, DO NOT dispute. Consult with us 1st. We will help you if problems ever occur which while rare do occur from time to time.

    This is now closed as resolved.
     
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    1st payment will auto refund. We will not respond to the paypal dispute.
     
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    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

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    Also I cleared the 2nd post of your information.