How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 26/8/18 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $1800 USD 4. Other Parties Username Example: Site Username 5. Method Used To Pay or Receive Payment MasterCard 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address - 8. Other Parties Messenger Username Facebook - David Soraion 9. Provide All Chat Logs and Additional Information Below This message is to inform both parties that Adam // has requested to change the prefix to Buyer - Cancel Order AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAThe buyer is requesting this transaction to be cancelled to receive a refund or exchange. If the seller approves the buyers request for a refund, please click on Change Order Status and select the "Seller - Cancellation Request" option. If the seller denies the buyers refund request, please respond back stating your reason and a middleman agent will respond to your rebuttal shortly. This message is to inform both parties that MLBB.GG has requested to change the prefix to Seller - Confirms Delivery AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAThe seller has confirmed as-described delivery and full transfer of game account ownership. If the buyer would like to confirm delivery as well, please click on Change Order Status and select the "Buyer – Confirms Delivery" option. If we don't hear back from the buyer within 48 hours, we will assume the buyer is satisified and proceed with releasing the sellers payment. Once both parties have confirmed delivery, a middleman agent will shortly respond to this ticket and proceed with releasing the sellers payment. This message is to inform both parties that Adam // has requested to change the prefix to Buyer - Need MM Assistance AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAThe buyer is requesting tech support assistance. While waiting for a middleman agent to reply, please write and describe a full lengthy question with as much detail as possible so a middleman agent can assist you properly when they reply. If you have already written a response, then no further work is required and a middleman agent will respond to this ticket shortly.
