Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by BRANDON2409, 7/25/18.

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  1. BRANDON2409

    BRANDON2409
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    Transaction date 7/23/18

    Buyer

    Transaction amount $154.50

    Moddleman wont respond to me. I have sent several messages to him and their ticket for help and i cant seem to get help, i feel i have been scammed.

    Paid with mastercard

    I dont think this is the sellers fault but the middleman, there is no three way ticket opened. Someone please help.
     
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  2. Ryan

    Ryan
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    Please be patient with the 3-way ticket, it can take a little bit for it to show up.
     
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  3. Middleman

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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    The way you paid requires approval by credit card processor. That should be hopefully cleared today.
     
  4. OP
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    BRANDON2409

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    So its been approved now and the 3 way ticket started, the guy hasnt been active for several days and isnt responding. It won't let me cancel my order. I would like to buy ine from someone who will actually send me the information. I try to click the prefix box for canxelnorder but it wont let me.
     
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  5. Middleman

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    Just to be clear here. You haven't been charged yet for this transaction. The funds were taken from you but they are pending/processing. The way you paid, we don't bill you until after the seller delivers. If you cancel, then the charge will auto void after 3-7 calendar days automatically. During this time, you don't owe your bank any money. When you look at your online bank summary activity, you'll see the charge is pending. This will eventually be removed completely unless you confirm delivery.

    Hopefully that clarifies our order processing.
     
  6. OP
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    BRANDON2409

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    Thank you i appreciate the response. I know that its pending but i also cant use that money to get another account, i guess im curious how long this seller can ignore this and not respond till you guys just cancel it. I want to buy an account
     
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  7. TheDarkSider

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    Thanks to this thread i understand the funds must clesr my bank first before middleman does a 3 way convo

    I c i c says the blind man
     
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