Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Asapforever, 6/11/18.

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  1. Asapforever

    Asapforever
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: June 8, 2018

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $200 USD with 6$ insurance

    4. Other Parties Username
    Example: lilhoundstoo

    5. Method Used To Pay or Receive Payment
    Example: debit card through site

    6. Other Parties Email Addresses
    Example: wasn't provided
    7. Other Parties Payment Email Address
    Example: also wasn't provided

    8. Other Parties Messenger Username
    Example: only form of contact was our 3 way party

    9. Provide All Chat Logs and Additional Information Below
     
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  2. Ryan

    Ryan
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    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

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    Please hide your personal info, this is a public forum and anyone can see this.

    To OP, please go to your middleman order in your conversations and hit "cancel order". The seller should also hit "cancel order" and from there you'll be refunded as there was some miscommunication between you both.

    Please be patient on your refund.
     
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  3. OP
    OP
    Asapforever

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    I edited the post, thank you.

    My middle man hasn't replied to me once yet so im not sure what else to do.
    The big twist here is when i click "order status" to click cancel none of the bubble boxes will highlight with a check in them except for a few which are useless ones.
     
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  4. Ryan

    Ryan
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    Have you received your 3-way ticket yet? In the top right there is an option for, "Change Order Status" - from there, you need to go in the drop-down menu and hit, "Buyer - cancel order" or "Order cancelled" - from there, the seller should also hit "Seller - cancel order" - but either way... one of you doing it is fine.

    No worries, you'll receive a full refund for this.
     
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  5. OP
    OP
    Asapforever

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    I very much appreciate your help man! I really hope so because i dont like throwing away 200$ for nothing! :)
     
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  6. Ryan

    Ryan
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    It's not a problem, I'm sure an admin will take a look at this tomorrow as it's quite late. You have not thrown away money, there is a wait period for the seller + confirmations on both ends to receive the money for this very reason.
     
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  7. Angelboyz

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    I have cancel the order 3 days ago.. still didn't get my money back.. please help me..
    What must i do?
     
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