Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Leno187, 6/9/18.

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  1. Leno187

    Leno187
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: 09.06.2018

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $100 USD

    4. Other Parties Username
    Example: qualityfortnite

    5. Method Used To Pay or Receive Payment
    Example: Skrill

    6. Other Parties Email Addresses
    Example: ?
    7. Other Parties Payment Email Address
    Example: ?

    8. Other Parties Messenger Username
    Example:
    sh0ts#0632 ( Discord)

    9. Provide All Chat Logs and Additional Information Below


    later nerds 420-letzten Sonntag um 20:34 Uhr


    Hello mate


    sh0ts-letzten Sonntag um 20:34 Uhr


    Heyo, so is there a way to cancel from playerup middleman?


    later nerds 420-letzten Sonntag um 20:34 Uhr


    im currently searching on how to cancel the order on playerup^^


    sh0ts-letzten Sonntag um 20:34 Uhr


    kk



    then you can just get a $100 steam card and we can find a middleman from playerup



    they do everything within like 20 minutes


    later nerds 420-letzten Sonntag um 20:35 Uhr


    Yeah that sounds way better haha



    i didnt know playerup takes that long ... :p


    sh0ts-letzten Sonntag um 20:35 Uhr


    yea me either, they say it can take up to 144 hours which is a pretty long time


    later nerds 420-letzten Sonntag um 20:37 Uhr


    Yeah way too long actually. i asked for middleman support on how to cancel the order because i really dont get it^^



    Did the other guy buy the account for 120 as well?


    sh0ts-letzten Sonntag um 20:38 Uhr


    no i never sent him the link



    because you said you would buy first


    later nerds 420-letzten Sonntag um 20:38 Uhr


    1). Go to your 3 Way Conversation Ticket 2). In the upper right corner, click Change Order Status (Blue Icon) and select Buyer - Cancel Order 3). Wait for an agent to process your cancellation



    We dont have a 3way conversation ticket....



    Alright nice so we dont have many more problems with this



    just this one^^


    sh0ts-letzten Sonntag um 20:38 Uhr


    the 3 way ticket is after they verify your payment



    thats what it says on their steps page


    later nerds 420-letzten Sonntag um 20:39 Uhr


    how can they take over an hour to just see that my money already is there...


    sh0ts-letzten Sonntag um 20:39 Uhr


    yea i have no idea, these guys are pretty slow


    later nerds 420-letzten Sonntag um 20:39 Uhr


    I sent my ID-Card for buyer verification as well so they maybe check that too



    shall we buy a ticket?



    i mean



    write



    xd


    sh0ts-letzten Sonntag um 20:39 Uhr


    yea we should



    as soon as you get refunded from them



    we can easily finish up the trade fast


    later nerds 420-letzten Sonntag um 20:40 Uhr


    Yeah alright im writing one then



    i opened a thread... I dont know if they will answer there much faster tho^^



    By the way why do you stop playing fortnite?^^


    sh0ts-letzten Sonntag um 20:42 Uhr


    it got too boring after 100 wins, a lot of bugs that annoy me



    also my friends stopped playing [​IMG]


    later nerds 420-letzten Sonntag um 20:43 Uhr


    Alright that makes sense. [​IMG] I got only like 10 wins so far but my friends jsut started playing so im really into fortnite right now haha


    sh0ts-letzten Sonntag um 20:43 Uhr


    with this account you can flex on them like you got 100 wins [​IMG]


    later nerds 420-letzten Sonntag um 20:44 Uhr


    Haha yeah probably. [​IMG] I only need to get the raven and wukong soon and im fine for forever haha



    the black knight is so sweet


    sh0ts-letzten Sonntag um 20:44 Uhr


    yea it is, my favorite is the gingerbread guy



    i use him and Omega most of the time with wings


    later nerds 420-letzten Sonntag um 20:45 Uhr


    Yeah the gingerbread guy is so awesome as well [​IMG]



    one of my favorties for sure !



    By the way how much do you think i can get for Account with 32k vbucks lvl 100 battle pass and raven,basketball dudes, and the new thief skins? [​IMG]


    sh0ts-letzten Sonntag um 20:46 Uhr


    prob like $300


    later nerds 420-letzten Sonntag um 20:47 Uhr


    You sure? Ive seen people selling accounts with alot of vbucks pretty cheap


    sh0ts-letzten Sonntag um 20:47 Uhr


    well it depends, did you use someone elses card to buy the vbucks?



    because thats what those people did and they sell them for cheap


    later nerds 420-letzten Sonntag um 20:47 Uhr


    i bought this account as well



    wanted an account with a few skins and 6k vbucks and got one with 37k ^^


    sh0ts-letzten Sonntag um 20:48 Uhr


    ooh, be careful of those, the guys usually do credit card fraud to buy all that vbucks


    later nerds 420-letzten Sonntag um 20:48 Uhr


    probably with a fake credit card or someone elses


    sh0ts-letzten Sonntag um 20:48 Uhr


    but depends, if you didnt get banned for a while



    then it is safe


    later nerds 420-letzten Sonntag um 20:48 Uhr


    Yeah i need to hope that it doesnt get banned



    you know how long it might take?^^


    sh0ts-letzten Sonntag um 20:48 Uhr


    to get banned?


    later nerds 420-letzten Sonntag um 20:48 Uhr


    Yeah


    sh0ts-letzten Sonntag um 20:49 Uhr


    well if you dong get banned within 1-2 months, then it should be fine


    later nerds 420-letzten Sonntag um 20:49 Uhr


    mh i think i will sell it before ^^ i wont wait like 1-2 months haha


    sh0ts-letzten Sonntag um 20:49 Uhr


    alright nice [​IMG]



    how much did you buy it for?


    later nerds 420-letzten Sonntag um 20:49 Uhr


    Yeah pretty good. [​IMG]



    70€


    sh0ts-letzten Sonntag um 20:50 Uhr


    yea you should sell it for like $150 or something so you can make profit before the 1-2 months


    later nerds 420-letzten Sonntag um 20:50 Uhr


    I think i will do that, thanks mate.^^



    This site takes sooooooooooo long holy love you


    sh0ts-letzten Sonntag um 20:50 Uhr


    yea i know right



    if they had a phone number



    i would call it


    later nerds 420-letzten Sonntag um 20:51 Uhr


    same haha



    but then we could just trade with that site but they dont respond in any way sadly


    sh0ts-letzten Sonntag um 20:51 Uhr


    yea


    later nerds 420-letzten Sonntag um 20:52 Uhr


    You know i want to play with that account or just play with my own a few games but i dont want to miss the respose of those guys hah



    ayyy



    verification complete


    sh0ts-letzten Sonntag um 20:52 Uhr


    nice!


    later nerds 420-letzten Sonntag um 20:53 Uhr


    This is process



    [​IMG]


    sh0ts-letzten Sonntag um 20:53 Uhr


    now hopefully they can refund you and we can trade fast :p


    later nerds 420-letzten Sonntag um 20:54 Uhr


    or they just open the damn 3way chat and we can trade that way i mean when they opened it we pretty much traded [​IMG]


    sh0ts-letzten Sonntag um 20:54 Uhr


    yea exactly



    even if they open the 3way chat we should just cancel and do it with playerup or something, because they take 144 hours to finish everything lol



    tell you what, you want to try out the account?



    ill send you it now, but not the email for it yet so you can play around with some sutff


    later nerds 420-letzten Sonntag um 20:55 Uhr


    Yeah but it would take like the same amount of hours to get my money back as well and i dont have that much sadly. :/



    Sure man i would be happy about that [​IMG]



    the 3way conversation is now here


    sh0ts-letzten Sonntag um 20:56 Uhr


    oh nice!



    should we cancel? i think they may be able to refund you quickly



    and i can just send you the account right now


    later nerds 420-letzten Sonntag um 20:58 Uhr


    Honestly i would like to do it about that site since i dont have enough money to buy the steam gift card. ^^


    sh0ts-letzten Sonntag um 20:58 Uhr


    alright


    later nerds 420-letzten Sonntag um 20:58 Uhr


    Im sorry buddy. :/


    sh0ts-letzten Sonntag um 20:58 Uhr


    its ok [​IMG]


    later nerds 420-letzten Sonntag um 20:59 Uhr


    Alright thank you ! [​IMG]


    later nerds 420-letzten Sonntag um 21:03 Uhr


    Not want to annoy you or something but i really wanna play, will you post the details soon? [​IMG]


    sh0ts-letzten Sonntag um 21:04 Uhr


    yep doing it soon


    later nerds 420-letzten Sonntag um 21:04 Uhr


    Thanks x)


    sh0ts-letzten Sonntag um 21:04 Uhr


    just removing my recovery stuff



    so you can add yours


    later nerds 420-letzten Sonntag um 21:04 Uhr


    Oh yeah sure haha [​IMG]


    sh0ts-letzten Sonntag um 21:05 Uhr


    i have sent it in the 3way chat



    can you log in, change all the stuff to yours



    and then confirm it on the 3way chat


    later nerds 420-letzten Sonntag um 21:06 Uhr


    I will do it just give me a few minutes. [​IMG]


    sh0ts-letzten Sonntag um 21:07 Uhr


    btw when did you submit your ID to them and how long did it take to verify?



    i submitted mine aswell


    later nerds 420-letzten Sonntag um 21:07 Uhr


    I tooke like 1 hour or maybe 1 1/2


    sh0ts-letzten Sonntag um 21:07 Uhr


    oh thats pretty good


    later nerds 420-letzten Sonntag um 21:08 Uhr


    I need to verify when im logging into the email. :/


    sh0ts-letzten Sonntag um 21:08 Uhr


    verify what?


    later nerds 420-letzten Sonntag um 21:08 Uhr


    That i can login to the email



    with a sms code sent to you


    sh0ts-letzten Sonntag um 21:08 Uhr


    718579



    oh i though it was removed



    can you remove it for me


    later nerds 420-letzten Sonntag um 21:08 Uhr


    you got a new one i think



    ^^


    sh0ts-letzten Sonntag um 21:08 Uhr


    or wait this is the new code- 512540


    later nerds 420-letzten Sonntag um 21:09 Uhr


    yeah i will remove it wait [​IMG]



    doesnt work


    sh0ts-letzten Sonntag um 21:09 Uhr


    521***



    oops



    not 512


    later nerds 420-letzten Sonntag um 21:09 Uhr


    Thank you^^



    Changed everything i will just take a short look into the account and then confirm it [​IMG]


    sh0ts-letzten Sonntag um 21:14 Uhr


    yep go ahead [​IMG]



    and once you are done, just reply back into the thread and could you help me speed up my proccess with middlman?



    i beleive you would need to just change the order status or something


    later nerds 420-letzten Sonntag um 21:15 Uhr


    Yeah sure mate i will do that [​IMG]


    sh0ts-letzten Sonntag um 21:15 Uhr


    alright awesome, ill leave a +rep for you once we finish everything


    later nerds 420-letzten Sonntag um 21:17 Uhr


    Alright mate everything is fine as expected. [​IMG] I will finish my work now [​IMG]


    sh0ts-letzten Sonntag um 21:17 Uhr


    awesome


    later nerds 420-letzten Sonntag um 21:18 Uhr


    I will make Buyer- Confirms Delivery right? [​IMG]


    sh0ts-letzten Sonntag um 21:18 Uhr


    yep


    later nerds 420-letzten Sonntag um 21:19 Uhr


    Done [​IMG]


    sh0ts-letzten Sonntag um 21:19 Uhr


    thanks [​IMG]



    oh i think you might need to confirm again



    it bugged out a bit


    later nerds 420-letzten Sonntag um 21:20 Uhr


    I wish you good luck that you will get your money fast. [​IMG]



    Done


    sh0ts-letzten Sonntag um 21:21 Uhr


    we both went to confirm at the same time [​IMG]


    later nerds 420-letzten Sonntag um 21:21 Uhr


    [​IMG]


    sh0ts-letzten Sonntag um 21:21 Uhr


    and thanks, good luck and have fun with the account!


    later nerds 420-letzten Sonntag um 21:21 Uhr


    Thank you man, i will . [​IMG]


    sh0ts-letzten Sonntag um 23:12 Uhr


    the middleman still hasnt responded to me



    [​IMG]


    later nerds 420-letzten Sonntag um 23:53 Uhr


    Im sorry my man :/


    sh0ts-letzten Sonntag um 23:53 Uhr


    its good, they are just slow


    later nerds 420-letzten Sonntag um 23:53 Uhr


    So its you which i still have on my friendlist? ^^



    Yeah really slow actually haha


    sh0ts-letzten Sonntag um 23:53 Uhr


    ye its me



    playing some random games


    later nerds 420-letzten Sonntag um 23:54 Uhr


    Alright man have fun [​IMG] Maybe we gonna play together someday if you feel like carrying a noob haha


    sh0ts-letzten Sonntag um 23:54 Uhr


    yea sure [​IMG]



    we got a few wins already


    later nerds 420-letzten Sonntag um 23:54 Uhr


    Nice! [​IMG]



    I sadly couldnt win any of my games which i played today. [​IMG]


    7. Juni 2018


    later nerds 420-letzten Donnerstag um 17:59 Uhr


    Why did you try to recover thy email mate... ?


    sh0ts-letzten Donnerstag um 18:10 Uhr


    ?



    I didnt


    later nerds 420-letzten Donnerstag um 18:54 Uhr


    Someone tried to and there is onlyme and you^^


    sh0ts-letzten Donnerstag um 20:31 Uhr


    Uh no dude, it could be when i tried selling my account last month but the middleman trade never went through



    But its not me, i have 0 use for it.


    8. Juni 2018


    later nerds 420-gestern um 14:07 Uhr


    Well i hope so but someone tried to recover the password^^ I mean im pretty safe with 2FA and mobile number anyway but still made me nervous


    9. Juni 2018


    sh0ts-heute um 21:20 Uhr


    hey



    can you send me a screenshot of the emotes on your account? i need to keep a list of the ones i need to buy on my new account






    I think its pretty obvious that the guy who should have bought the account before which he mentions who might have sent that password change request doesnt have all those informations to get the email recovered. So its pretty obvious that the only guy who could have been the one who recovered it is the seller. Please Help me get either my account or my money back because i felt pretty unscammable with playerup.
     
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  2. Ryan

    Ryan
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    Verified Status: This user has completed basic background and ID verification Gold Status: This user has successfully completed 50+ middleman transactions

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  3. OP
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    Leno187

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    I wanted to tell him about the dispute on discord but sadly he removed me from his friendlist and he disabled messages from non friends or he blocked me.
     
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  4. Ryan

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    Could you please upload screenshots of the conversation? It's very difficult to read, you can screenshot the important parts and post them here.

    Did this trade happen via middleman?

    How can you link this discord to @qualityfortnite

    Needs more information to get a response.
     
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  5. OP
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    Leno187

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    Yes this trade happened via middleman as you will be able to read now in the chat on the images. Also the Discord Bot replied me when i tried to wrote him again that i am not able to write him anymore as you can see in screenshot 4.
    I can not link this discord account 100% to his playerup account here but i think that its pretty obvious that i wrote with him because its on the same day he wrote me when he posted the details and so on.. I really hope you guys can help me, thanks alot. Also uploading the screens here doesnt work ill add 4 links and upload them on epvpimg i hope this is fine as well

    Screen1 - epvpImg
    Screen2 - epvpImg
    Screen3 - epvpImg
    Screen4 - epvpImg

    screen1.PNG screen1.PNG
     
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  6. Ryan

    Ryan
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    Please cancel your middleman order in your 3-way ticket.
     
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  7. qualityfortnite

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    Well here is the thing, I don't want to sell my account for free. I sold it via middleman, I gave the account, WAITED 6 days for the payment, when the middlman gave me balance ON THEIR OWN SITE, to withdraw, to which they would take a total of 23% of, they haven't even opened a thread to withdraw that balance. Its been 9(?) days now?

    Hell no way I am using their shitty service again, and I'm not giving my account away for free.
     
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  8. Ryan

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    The long wait time is there for a reason, although it is annoying it's to combat fraud from both sides. The fees are for using the platform and ensuring you getting payment with no chargebacks possible.

    You need to realize this website ensures a lot of safety for the buyer and to you. If a chargeback is faced down the line, this website takes a hit. Not you. The money was deposited into this website for you to then withdraw it in any way you'd like.

    Your ignorance does not justify slandering the website.
     
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  9. qualityfortnite

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    Nah this website sucks love you, this page took 2 minutes just to load lmao, all they do is take fees and their best to keep your money. They wrote 144 hours to get the payment, I waited that, but instead they ******* add the balance to their own website.
     
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  10. Ryan

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    It adds it to the site, and you add which payment you'd like.

    This site does not require you to use middleman to do trades, but saying it's a scam is a stretch.

    If you don't like your money secured without warranty that's up to you. People can easily buy your account and chargeback it.

    Sorry you didn't like the service so you chose to punish the buyer who put faith in you.

    Have a good day.
     
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  11. OP
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    Leno187

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    I cancelled the order, what shall i do now or what happens now?
     
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  12. Middleman

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    This case has been closed in the buyers favor. Obviously the seller recalling the account behind your back and having such a poor attitude here is not a good way to do business and likely the seller would have done this anyway regardless if he was paid or not.

    You spent how many weeks trying to sell your account only to complain about waiting days to receive your payment. Now you'll wait weeks to try to find another buyer again for likely less money than this buyer was paying. What a hassle and waste of time.

    23%? your numbers are way off. Not even close to that.

    Also sell your account for free? What are you even talking about? You have a balance which was supposed to be paid out to you and then you triggered this dispute which caused your payout to be blocked.
     
  13. Middleman

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    @Leno187 did some digging and it's a blessing that this happened because:

    https://www.owned core.com/forums/news/trade-support/scam-reports/654576-overwatch-account-scammer.html

    Capture.JPG

    This guy is a scammer who has been banned on many sites and like we said the way he is acting he would have scammed you as soon as we paid him.

    [email protected]
    [email protected]
    [email protected]

    So glad this happened. 100% sure he would have scammed you had we expedited his payout.
     
  14. OP
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    Leno187

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    Yeah im glad it went out this well. How do i get my refund? Will it get refunded to skrill automatically or do i need to pay out over the site again?
     
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