1. Date Dispute Happened June 4, 2018 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $240 4. Other Parties Username Zibride112 5. Method Used To Pay or Receive Payment Amazon gift card 6. Other Parties Email Addresses Idk 7. Other Parties Payment Email Address We only did it though discord I send him the code and he send me the username and password 8. Other Parties Messenger Username Georges#6514 discord name 9. Provide All Chat Logs and Additional Information Below I contacted him that I want to buy it I didn't have pay pal so we did it with Amazon gift cards it all went well I got the account I was playing it for a few days and then he changed the password and when I told him about it he blocked me so I really want my money back Here is the link Sold - Wizard101 : -Level 120 Death -Level 120 Mith -Level 120 Life -Level 120 Lightning -Level 120Ice,fire | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. I just want my money back cause I spend $240 for a account and then he changes the password am really mad about this
It's very dangerous dealing with someone over discord, somebody you don't know and sending an Amazon Code. High risk of fraud there. However there maybe ways to reclaim the code and have the sellers Amazon Account closed. How did you buy this code?
If the seller isn't going to cooperate as well, report the account to Wizard101 and get it banned. Provide us more information here and screenshots.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
Try to reverse those Amazon Gift Card Payments. Contact Wizard101 and report the account banning it - Contact Us | Wizard101 Free Online Game That's all you can do. The user has been banned that you reported.
