24th April/1st of May I'm the buyer 20 dollars Paid with 20 dollar steam gift card Seller's username: Helloitsme11 (also has another playerup account named Jankiss) contacted him through Discord (JankeN#7238) non-middleman I talked to him through discord, for 7 days straight, and because we had different time zones, in those few days I was forced to stay up till 5 in the morning, he first asked for 20 dollers, I didn't trust him but he told me he sent a mail to EPIC games to change the email, he sounded worried like he was at a loss, so I gave him a 20 dollar gift card, he then ignored me for 2 days before telling me he didn't want to give me the account, saying "Epic cancelled the email" or "he didn't want to give me the account because he is worried I might hijack his email address", he told me if I gave another 20 dollars, he would trust me. Obviously I didn't pay him the other 20 dollars. He then blocked me (I also gave him my Overwatch account but I can take it back)
His 3 accounts are now suspended. He can appeal if he thinks he doesn't deserved to get suspended and resolve this issue here. @Helloitsme11 @JankiSS @yakuzaa12
Tip for the future always trade using a site middle man to prevent from being scammed. Better luck next time be sure read rules and follow site tos.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
