How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: January 1, 2013 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $100 USD 4. Other Parties Username Example: Site Username 5. Method Used To Pay or Receive Payment Example: PayPal 6. Other Parties Email Addresses Example: [email protected] 7. Other Parties Payment Email Address Example: [email protected] 8. Other Parties Messenger Username Example: bobskik 9. Provide All Chat Logs and Additional Information Below 1. / 28 april 2018 at 8.12pm 2. / buyer 3. / 25 euro 4. / playerup.com 5. / Paysafecard 6. / he gave no info about email or something but my email is [email protected] 7. / he just said give me the card then ill drop dls in ur world, i got screenies of the chat. 8. KaroliZz Tell me how to put in screenies then i can send
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We give users chance to give their side and defend theirselves unless they are a well-known scammer. If you have used Middleman Service then you would have higher chance to at least get your money back but because you did not and you decided to directly deal with the seller then it's going to depend to the company that you used to pay the seller if they can refund your money. On a brighter note, the seller seems to have completed a middleman transaction which means they have his personal information and could release it if they fail to resolve this issue.
If he/she fails to respond here within 48 hours then we'll proceed with suspending his/her account. For now, you could try refunding the money you paid to the seller if you can if not then we'll try and see what we can do here for you so just be patient.
You directly deal with the seller here, right? PlayerUp is limited to what help they could give you here since they were not involved with your transaction.
