How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened April 4, 2018 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value 120 EUR 4. Other Parties Username Peramost - https://www.playerup.com/members/peramost.205714/ 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username dont know 9. Provide All Chat Logs and Additional Information Below 1.I make Paymet through middleman service - 26.11.2017 - EUR 119.42 for the account - Sold - NEW PRICE 2262 wn8 Europe account. 3000 recent 17k battles 55% winrate | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. 2. Seller gave me all account details - i secure account (changed email, added my phone number) - everything was ok. I was playin this account about 4 months without any problems 3. in 04.04.2018 at 14:00 i was trying to log in to account, but it says - ''wrong email or password'' I try to recover password, but it says - this email (my changed email) doesnt exist. So i was wondering. Then i try to fill accounts old email ([email protected]) - for surprise it worked - they sent me confirmation code for changing password to my accosiated mobilfe phone, so i changed password and sign in with accounts old email ([email protected]) and new password. 4. In 04.04.2018 at 18:00 i go to WoT account managment and saw there that my phone number was removed - Then i understand that old account owner Peramost is restoring his account through Wargaming. 5. In 04.04.2018 at 20:00 - i was trying to log in that account, but failed - they changed everything... 6. From 04.04.2018 - i have no acces to My account, but last battle with this account was played in 06.04.2018 - Last battle: 2018-04-06 04:56 ( i dont want to tell here my in game nick, but if middleman need it, i will give you, so you can check in WoT-Life.com - World of Tanks Statistics - for my accounts activity. 7. Old owner Peramost says that he never recieved money for his account - i am wondering why? Because i made payment for that account through middleman 8. What i suppose to do wright now? I lost my purchased account. Please give me back my money EUR 119.42 what i payed for this account. If seller dont lies - he doesnt recieved his money for account. So give it me back. Because now the situation is - i payed money to playerup.com, they dont pay to seller and now i feel robbed... 9. Edit - I dont need this account anymore (i really like it) , because, there is no 100% warranty to feel safe. If You pay seller his money now, he can access his account through wargaming at any time - like this time (dont know how he manage to recover it) If he did it once, he can do this at any time he wants... So whats the solution?
Cancel the order - Guide - How To Cancel A Middleman Order | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
Done. It says - ''if the seller approves the buyers request for a refund, please click on Change Order Status and select the "Seller - Cancellation Request" option. If the seller denies the buyers refund request, please respond back stating your reason and a middleman agent will respond to your rebuttal shortly.'' What if seller do not approve and do not denies that ticket? He do not answers to me... He get back his account and dont need this site anymore, so how long i should wait to get money back?
Well if he denies or doesn't respond, it clearly states, give your statement about why order needs to be cancelled and there you go If this helped, feel free to give it a like
In 16.04.2018 I request to withdraw credits to my bank account. I provide all information, but till today (30.05.2018) there is no answer when i will recieve my money!? Please tell me how long it will take to withdraw credits? I recieve only auto message - Withdraw Credits Confirmation ''This message is to inform you that we have received your request to withdraw your credits for a cash payment. Your payment/refund has now been put into a payment queue and will be processed shortly. If you have any additional questions or want a status on your payment, feel free to update this ticket.''
This is likely due to that your credits cannot be cashed out. Will need middleman to remove this restriction so you can cashout. Address this @Middleman
I allready wrote on - Help - Middleman Support Questions | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. every time i bump message i got auto reply - ''We're working on this and this will be resolved shortly. Thank you for your patience.''
