Resolved - Playerup Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by Yeti2388, 4/2/18.

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  1. Yeti2388

    Yeti2388
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    April 2 2018

    2. Are You The Buyer or Seller
    I’m the buyer

    3. Total Transaction Value
    $103 USD

    4. Other Parties Username
    Darre2123

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    User never said.

    7. Other Parties Payment Email Address
    Users never said

    8. Other Parties Messenger Username
    Same as before.

    9. Provide All Chat Logs and Additional Information Below
    The user tried changing it from 100k to 1000 robux after I bought it. Why would I buy 1000 robux for 100$ when I can get it of Roblox for 10$?

    CB6B2331-5B4D-4064-8086-EFA1241ECA04.png 9A461270-9BBC-4138-B615-32E428E3BBEE.png
     
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  2. OP
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    Yeti2388

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    It’s also important to note I bought the item through your mm link. Can I cancel the order?
     
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  3. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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  4. OP
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    Yeti2388

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    Thank you.
    But do you know how long support normally takes?
     
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  5. Rolan

    Rolan
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    MOD, Platinum Seller & offers Broker/Pilot Service
    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Platinum Status: This user has successfully completed 125+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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    Not quite sure, but is should not take too long just inform them about this.
     
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  6. OP
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    Yeti2388

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    Ok thx.
     
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  7. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    This case has been closed in favor of the buyer @Yeti2388 per the notes of another agent working on this earlier. Sellers account has been closed and he can reply back here explaining himself if he wants his account reopened.
     
  8. OP
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    Yeti2388

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    Thank you
     
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  9. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    After further review, we have decided to close the sellers account permanently as more evidence per the security logs is showing they have a past history of trying to scam which they failed to do prior to this order.
     
  10. OP
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    Yeti2388

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    Sorry to be a pain but could I ask a question.
    How long will it take before I get my cash back.
     
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  11. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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  12. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    It should be automatically cashed out once you submit a cashout. Make sure paypal email address you paid with matches the same email you're cashing out with.
     
  13. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    Looks like you cashed out already and I don't see any errors so it should have gone through.
     
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