How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 3/7/2018 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $75 First payment was $60 despite him asking for $30 on the post. Second payment he said he's UK so meant 60EU but ask only for $15 more. 4. Other Parties Username Aiden161997 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username Aiden161997 9. Provide All Chat Logs and Additional Information Below From Playerup: Me: Does this account Hyper in anything? Aiden: Explain how do u mean Aiden: Message me on line il send u screenshots aiden.williams16 Me: Was wondering if it was a hyper of any type of RSS, where it produces 1m+ an hour, really just need an account to be my food hyperfarm to supply my main for t4 LINE APP: Me: Sup mate Aiden: Yo Bro Aiden: *picture of some of his account's buildings* Me: Hey dude, so mainly just interested in it's ability to produce RSS Me: T4 so expensive, just snagging some personal hyperfarms to supplement my big Aiden: Well in the inven it has tons il show u Me: Alrighty Aiden: Didn't wanna spam u with pictures so made into collage Aiden: *pictures of resource bags* Aiden: That enough or not Me: Cool, bags look good, get some screenshots of the buildings? Me: RSS ones ^.^ Aiden: What u mean Me: Can you screenshot the resource productions buildings so I can see what level buildings they are and what potential this account has for hypering Me: Even if it's not set up for hypering that's an easy crossover Aiden: Okay Aiden: Sorry I'm taking so slow so many people are messaging me about the account saying it's a good price Aiden: *picture of resource buildings* Aiden: It's gem rushed Me: Lol well then let me just purchase it now, should be no problem to convert Aiden: What u mean convert Me: Literally just signed up for playerup though so I could comment on your post. And I mean however your account is setup I'll be converting it to a food/gold hyperfarm for my main Aiden: Ah okay Me: So I pay through playerup or PayPal? Aiden: Let me just mark it as sold so I stop getting messages *doesn't get marked as sold and people continue to comment* Me: Lol no problem Me: And you selling to quit the game? Aiden: yeah I'm 25 now as my girl just had a baby so no time for games Aiden: The account is up on playerup for $60 *it wasn't, it was up for $30* Me: Understandable, I tried to sell my account a while back, price was right but too high for most, then unlocked t4, took the posting down and got involved again, grats on the baby man, I had my little girl as a surprise last year, my pride and joy Me: *picture of the post of the account that says it is only $30* Me: Shows $30 but I can pay $60 for it Aiden: On mine it says 60 sorry bud Me: No worries brother, was underpriced at $30, $60 makes more sense, I got PayPal up now to send Aiden: Congratulations on ur child Me: Thanks bro ^.^ Aiden: U need my email? Me: Yessir Aiden: I mean you can send through friends and family so I get it straight away but it's up to you and my email is [email protected] Me: Pretty sure my account only sends or receives from friends/family Aiden: Ah okay aha Me: Gimme a sec Aiden: Okay bud Me: *screenshot of $60 sent to his email* Aiden: Let me check now Me: Man the value of USD has gone down xD Aiden: I know Aiden: *screenshot of his paypal balance* Aiden: Nothing bro Me: Hmm, minute Aiden: Try again if I get both il send u back Me: *screenshot of sent receipt showing he will receive the money by 3/8/2018* Me: This is why, says it will be there by tomorrow Me: I'm fine waiting til then to get it when you receive the money Aiden: I have people waiting Me: yeah I understand but I paid, PayPal just won't let it go through right away Aiden: Try sending again if I get the other money i send back tomorrow Me: I don't have enough money to send again, have to grocery shop to feed my girl lol Aiden: Ah okay I apologise Me: It's fine bro, does it show pending at least in activity? Aiden: Nothing at all Aiden: Il contact them in morning bro Aiden: Il let u know Me: Alright dude, don't know why it didn't send right away but I appreciate the patience, definitely want the account Aiden: I revived half the money but we said 70 I only got 40 Aiden: received Aiden: Need E20 Aiden: ASAP and then il send Me: No sir, I send $60 as you said, not gonna play this game, don't be scamming me Aiden: Yh E60 as I'm uk Me: Your post said $30, then you said $60, which I was fine with so I sent, now you're trying to come back and ask for more Me: You said USD Me: I showed you the send message as well Aiden: Give me 1 hour and I will send working atm Me: *screenshots of sent money and his post* Me: Showed you this and you said nothing Aiden: Give me 1 hour and il just send refund back Me: Alrighty then, maybe in the future you should make payment more clear. Aiden: Ok Aiden: If you send another $15 I will give u it because I marked as sold now *he did not mark as sold* Aiden: As people sell that account for like $200 Me: Are you trying to play me? You gotta see how this looks when what you're alon asking for a different amount than the posting Aiden: I mistaken the posting I apologise for that and I don't scam pal I opened up last night about my kid on the way and I don't play this I just want what I spent on the game and il never get that as spent so much money but asking for a reasonable price Me: So, you're asking for $15 more USD? Aiden: Yh Aiden: So it makes it nearer that price I asked for Aiden: If not il give refund but you won't find it as cheap as this anywhere Me: *screenshot of $15 more sent* Me: I realize its cheap, just don't like change of price for online purchases, it's sent Aiden: Let me get details Me: copy that bro Me: What's the ETA on details for that account? Aiden: Lunch break is in 30 mins bro Me: Ight no prob, I just started work now anyways Me: *8 hours later* I'm off work now bro, can get the info whenever now *read receipt shows he views my message* Me: *4 hours later* What's the word dude? *read receipt shows he views my message* Me: *3 hours later* So am I going to have to have PayPal handle my payments to get them back? *read receipt again* Me: *the next day* Hmm? Me: *8 hours later* Alright I'm getting my money back if you're scamming like this, not playing, I will also be filing charges against you. I have screenshots of everything if needed.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
I have opened a dispute on PayPal the day of but they declined. Just be aware. He is from Malaysia, found his Facebook profile, he brags about scamming people on it every day. Don't let you be one of them.
Since he ignores to reply and resolve this dispute and we found him creating multiple account and post more on the weekend, we suspend both accounts of his now. https://www.playerup.com/members/aiden161997.236508/ Selling - 1000+m - I Have Many Lords Mobile High Accounts | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. @FatalLad thank you for your report and sorry to hear about your PayPal news. Next time, we recommend you to use Middleman service to prevent loss. Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
