How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 2/3/18 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value Example: $272 USD 4. Other Parties Username DaniloBDO 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username None 9. Provide All Chat Logs and Additional Information Below My Offer and answer from seller The Seller after Receive the payment claim that the money is not the amount we have agreement. After the above conversation I say to seller with all the good mood to send some money because is not happy with the fees PlayerUp hold from him.. The seller refuse to wait and he claimed the account back The account after the seller claimed back ... The associated mail address is no longer linked to the account I send mail for the account in BDO support and the answer from GM bellow.. There is more log from the conversations if the admin want more evidences ..
Is one week now and no answer from Playerup,and No refund,HOW many weeks or months the PlayerUP want to resolve this?