After a week + of emailing Logitech back and forth I got this: Dear *****, Good day! We have submitted the warranty claim for the replacement of the device and it will be reviewed within 24 to 48 hours. Once replacement is approved, a UPS prepaid shipping label will be sent to your email within 24 to 48 hours so you can return the defective device. After we receive your defective device, we will be sending the replacement and a UPS tracking number will be sent to your email which can be used on UPS's website . Please note, that the tracking number will first be active circa 12 hours after you receive the automated email. Please do not worry, it is expected that until the tracking number become active, it will state "Billing Information Received" or may not function at all. The expected delivery time is 5-7 business days after the warranty replacement has been shipped. For future reference your case reference number is ******. This will allow us to quickly find the contact history when you need additional help. If we do not receive a reply, your support request will eventually be closed and set to "solved". To contact us by phone or obtain additional information (FAQ's, Forum, Manuals, etc.) please visit support.logitech.com Am I screwed since I don't have the actual item? What should I do? Any help would be appreciated! Thanks
