Resolved - Playerup Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by mp3power, 2/28/18.

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  1. mp3power

    mp3power
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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    2/3/18

    2. Are You The Buyer or Seller
    I'm the Buyer

    3. Total Transaction Value
    Example: $272 USD

    4. Other Parties Username
    DaniloBDO

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    [email protected]

    7. Other Parties Payment Email Address
    [email protected]

    8. Other Parties Messenger Username
    None

    9. Provide All Chat Logs and Additional Information Below

    My Offer and answer from seller




    The Seller after Receive the payment claim that the money is not the amount we have agreement.



    After the above conversation I say to seller with all the good mood to send some money because is not happy with the fees PlayerUp hold from him..





    The seller refuse to wait and he claimed the account back 11111nmbmvbmb.PNG

    The account after the seller claimed back ...
    The associated mail address is no longer linked to the account
    Screen Shot 2018-02-28 at 13.33.46.png
    I send mail for the account in BDO support and the answer from GM bellow..
    Screen Shot 2018-02-28 at 13.28.08.png

    There is more log from the conversations if the admin want more evidences ..
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. samsaha86

    samsaha86
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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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  3. OP
    OP
    mp3power

    mp3power
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    Is one week now and no answer from Playerup,and No refund,HOW many weeks or months the PlayerUP want to resolve this?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. Middleman

    Middleman
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    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

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    I am going to close this case in favor of the buyer. Seller we will deal with ourselves.
     
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