Resolved - PlayerUp Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by DAaronson, 1/16/18.

Thread Status:
Not open for further replies.
  1. DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    January 8, 2018

    2. Are You The Buyer or Seller
    I am the buyer.

    3. Total Transaction Value
    $90 USD (+2.70 USD Tax)
    4. Other Parties Username
    DlSeller

    5. Method Used To Pay or Receive Payment
    PayPal (Middleman)

    6. Other Parties Email Addresses
    Unsure - Never Given

    7. Other Parties Payment Email Address
    Unsure - Never Given

    8. Other Parties Messenger Username
    (Skype) live:joonaboy1234

    9. Provide All Chat Logs and Additional Information Below
    I was playing the game when suddenly, out of the blue, I got perma-banned. I don't know why, and the only reason I can conclude is that the seller may have reported me for buying these, as it is against the TOS of the game. Nobody else knew that I bought these, not even my closest friends. I don't see any other possible reason for this as well, as I had done nothing illegal in game. I can send a video from somewhere else proving my ban. Also, the owner figured out my main account after I figured out his, and I believe he may have considered me a threat to turn him (and his main account that was valuable) in to the game's support, and turned me in instead. I have no other possible reason as to why I was banned. Thank you for your time.
     
    #1 DAaronson, 1/16/18
    Last edited: 1/16/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    I hope that this is enough for you, I can send chat logs of where he was ignoring me once I got banned. Before that, we had a friendly relationship. After I told him, however, he ignored me and my requests to simply "get back on my feet", not even full reimbursement for my issues, ignoring me for two days. The next time I get a message, it's "Aww sorry to hear man" and never offers me anything, deliberately avoiding the topic.
     
    #2 DAaronson, 1/16/18
    Last edited: 1/16/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Here is my proof. The picture is the chat part I talked about. I can send the rest of you wish.
    Edit: I took out proof of purchase, you can probably see that with middleman and it’s a risk. Here’s that chat log I talked about, I can send more proving our relationship before if necessary. Also after.

    Edit 2: I forgot to circle Wednesday to show the difference. I guess it's visible anyways.

     
    #3 DAaronson, 1/17/18
    Last edited: 1/17/18
    • This user is inactive. Hasn't logged into their account in over 60 days.
  4. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    I have pictures of the banned account as well, if they are wanted.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. Avatar PR

    Avatar PR
    Expand Collapse
    Authorised MOD
    Premium Pro Status: This user is a Premium Pro Seller Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

    33   0   0

    Offline
    Joined:
    11/25/15
    Posts:
    1,123
    Likes Received:
    96
    My Location:
    You may report to Middleman thru your Middleman Private Message(that you received when you purchased)

    Refer to this dispute thread and Middleman will investigate to help you there
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  6. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,515
    Likes Received:
    351
    2 things:

    1. Did you purchase locks or an account?

    2. Go to your 3 way ticket, click the CANCEL option, middleman will assist you.
     
  7. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    I purchased locks.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  8. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Will do. Thanks.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  9. Avatar PR

    Avatar PR
    Expand Collapse
    Authorised MOD
    Premium Pro Status: This user is a Premium Pro Seller Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

    33   0   0

    Offline
    Joined:
    11/25/15
    Posts:
    1,123
    Likes Received:
    96
    My Location:
    You're welcome. Hope everything is ok now.

    If you could finally talk to your seller and clear this out without cancelling on Middleman transaction, it'd be great. I notice you mentioned 'we had a friendly relationship' That was why I suggested you to only contact Middleman first.

    Anyway, you may follow the instructions that MOD Hulk has given here if you decide to cancel this transaction.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  10. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Yeah, I’m still not sure what to do. Also, the deal (as stated) was a while ago, so I’m not sure what cancelling it now will do. Thanks for the prompt response, as well.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Avatar PR likes this.
  11. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Out of curiosity, what will cancelling it now do? If I do decide to do it?
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  12. Avatar PR

    Avatar PR
    Expand Collapse
    Authorised MOD
    Premium Pro Status: This user is a Premium Pro Seller Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

    33   0   0

    Offline
    Joined:
    11/25/15
    Posts:
    1,123
    Likes Received:
    96
    My Location:
    If you finally decide to cancel?
    You need to discuss this with Middleman by following the instruction that MOD Hulk has given here.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  13. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Oh. Thanks, am stupid. One last question (unrelated) - about how long will it take for me to receive payment? I have just sold an account on a game, and I have no clue about the payment system. Sorry for this being unrelated, and thanks again for the quick responses. It made life much easier with this dispute. :) (If you don't respond, I understand - This sorta hijacked the thread, it was easier than sending a message to a middleman. I get it if you don't reply to this sort of stuff.)
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Avatar PR likes this.
  14. Avatar PR

    Avatar PR
    Expand Collapse
    Authorised MOD
    Premium Pro Status: This user is a Premium Pro Seller Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

    33   0   0

    Offline
    Joined:
    11/25/15
    Posts:
    1,123
    Likes Received:
    96
    My Location:
    This is also related to Middleman whether you buy or sell thru Middleman Service. Please still contact Middleman to ask about this and be sure to fill out the payment form correctly.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  15. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Oh. I didn't realize you guys didn't do some middleman stuff. Sorry for that. (My payment information is in order, everything is good. I just wanted an ETA. lol. *Quietly facepalms) Thanks one more time for all of this! I probably won't be responding to this thread again.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Avatar PR likes this.
  16. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Never mind. I'm still slightly confused, sorry to bug you. How exactly would I link the middleman to this? I know how to cancel the order.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  17. Avatar PR

    Avatar PR
    Expand Collapse
    Authorised MOD
    Premium Pro Status: This user is a Premium Pro Seller Verified Status: This user has completed basic background and ID verification Silver Status: This user has successfully completed 15+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

    33   0   0

    Offline
    Joined:
    11/25/15
    Posts:
    1,123
    Likes Received:
    96
    My Location:
    Once you cancel thru 3 Way Conversation Ticket, you still can send a message and refer to this dispute in Middleman Private Message (that you received when you first purchased)
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  18. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    Oh. Thanks! I'm probably done now. You've been amazing :). And NOW I should be done replying to this thread.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
    Avatar PR likes this.
  19. OP
    OP
    DAaronson

    DAaronson
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    9   0   0

    Offline
    Joined:
    5/16/17
    Posts:
    238
    Likes Received:
    8
    I understand why this dispute could've been considered resolved, but I haven't received a refund. Can I either receive the refund or move this back to active? Thanks.
     
    • This user is inactive. Hasn't logged into their account in over 60 days.
  20. Hulk

    Hulk
    Expand Collapse
    General Support Moderator
    General / Expediting Support (Staff): This account handles general/expediting support transactions Verified Status: This user has completed basic background and ID verification Moderator Status (Non Employee): This account handles basic community support inquiries

    17   0   0

    Offline
    Joined:
    1/31/14
    Posts:
    43,515
    Likes Received:
    351
Thread Status:
Not open for further replies.