Hello, i need help, does this mean that it worked and they are shipping the product? PS: sorry for being stupid this is my first time trying to SE -- This is an Automated Notification - Please DO NOT REPLY to this email -- Case: ******** - Replacement Product Released - Dear ****, We are happy to confirm your replacement was approved. As soon as your product is ready for shipping, you will get an email with tracking number. Once the product is ready to ship we will see your support request as resolved and the case will be closed, please note it may still take some days before your product arrives at the delivery address.
