How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened December 29, 2017 2. Are You The Buyer or Seller I'm the Seller 3. Total Transaction Value $100 USD 4. Other Parties Username JadenGochengco 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses Never mentioned. 7. Other Parties Payment Email Address Never mentioned. 8. Other Parties Messenger Username JadenGochengco 9. Provide All Chat Logs and Additional Information Below What shall we trade? Also, how does this work? Tlo13, Wednesday at 8:21 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 I'm dumb. I misread. I can trade first. Are you ok with using paypal? Tlo13, Wednesday at 8:31 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Yes, I am. JadenGochengco, Today at 4:38 AM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Sorry for the late response. Please leave the account info and your PayPal, so we may quickly do this transaction, as New Years is coming up. JadenGochengco, Today at 4:39 AM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Would like to do this transaction before I have to pay rent at the end of the month, if possible. JadenGochengco, Today at 5:24 AM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Also, as to claim the new account, I will be changing the email and password for security purposes. Once I do verify that I have requested to alter the original email of the account, you will need to access your email's inbox and retrieve said passcode and deliver it here. Only then, will I proceed with my side of the transaction, as well as conclude it. JadenGochengco, Today at 5:29 AM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 Paypal: [email protected] LOL Account: Username: imnotanyone13 Password: Chum1313 Email Used: [email protected] Tlo13, Today at 1:22 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Just woke up. Getting on my PC right now, and about to change the email and password. Get ready to send the passcode my way, if all information is valid. JadenGochengco, Today at 1:26 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 A request to change your email address for the account has been sent. Please provide the passcode sent to your Gmail as soon as possible. JadenGochengco, Today at 1:32 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Please let me know when you are done with that game. I did not know that you were online! Tried to log on right now to verify the account, and it almost took me into your game. I've exited out of the current game now. When you're ready to resume the transaction, do let me know. Thank you. JadenGochengco, Today at 1:36 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 I'm sorry. I just finished. Tlo13, Today at 2:11 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 All good. Let's resume this transaction, when you can. JadenGochengco, Today at 2:12 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 I'm good to go. Tlo13, Today at 2:15 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 A new passcode has been set. Please give me the most recent one. This has a ten minute timer, before the passcode expires. JadenGochengco, Today at 2:15 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 816309 Tlo13, Today at 2:15 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 That code is invalid. Please give me the most recent passcode. JadenGochengco, Today at 2:19 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Please hurry. We only have a limited amount of time before we have to reset the passcode. JadenGochengco, Today at 2:20 PM Report Reply JadenGochengco Joined: 2/11/17 Posts: 54 Likes Received: 7 Should I resend the request for a passcode? JadenGochengco, Today at 2:21 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 921199 Tlo13, Today at 2:21 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 Did it go through? ↑ 921199 Did this passcode work? Tlo13, Today at 3:14 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 Hello? Tlo13, Today at 3:49 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 I'll give you until 7:00 P.M. Tlo13, Today at 5:31 PM Report Reply Tlo13 Joined: Tuesday Posts: 5 Likes Received: 0 Please send the $100 to my paypal account @ [email protected]. Tlo13, 4 minutes ago The user logged into my account and has played several games; however, they have yet to send any payment, nor have they messaged me saying anything.
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Hulk Re: #3[/trigger]
