be aware that if you buy an archeage account and your not the original owner, the original owner can reclaim that account at any time. I have checked on this with trion and the exact response i got was. I wanted to post this before launch and before so many of you work so hard to build up your purchased account to only have it reclaimed by the original owner. Response By Email (GM Garth) (07/22/2014 06:26 PM) Hello! Thank you for contacting us regarding ArcheAge. Unfortunately, we're unable to assist with your request. I apologize for the inconvenience, as we try to make every effort to correct any issue our players may have. However, we will only update an account for the original account owner. If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing ArcheAge. Your reference number for this ticket is 140717-******. Sincerely, GM Garth Trion Worlds Inc. Please enlighten me on how this happened as I am currently looking for an alpha (non-archeum) account. On account management there should be... a.) Change Password b.) Change Email Address -- Secret Question #1 & #2, My old Trion account didn't ask for a SQ, the new one did. c.) Change User Name d.) Change Country I changed everything and it worked no problem. Password is done in one step. Change email sends the verification email to the new one, not the old one. Change User Name also done in one step. If I were the buyer I'd change everything once I got it. Did you not change your email? That would be your login to Trion so it's very important. Did your seller not provide the answer for SQ #1 & #2? Did you not change the User Name? Bottom line is that they store all the original owner info (even if you change it). Even though you can change all the info you stated above including payment method if the original owner contacts them and provides the ORIGINAL account info info the account is turned over to them no questions asked. BTW there is no option to change the Name on the account. Just be aware that the account will never truly be yours. Consider what the value is of all the hours and money you spend in shop store... is it really worth the risk to save $50-$100? maybe, just dont keep anything valuable on that account and use it as a utility / alt account and don't give it access to your main account assets. I already bought new founder packs, but will continue to play the bought accounts till launch. I wont risk the owner recalling the account. I use to buy a lot of accounts for alts or utilities and many times they would eventually get recalled. - - - Updated - - - Notice the account recovery request is based on all the ORIGINAL ACCOUNT INFO Submit an account recovery request using the form below. If you are having difficulties recovering your account, please use the form below to submit a help request. Please make sure to include as much information as possible. This will allow our Support Team to resolve your help request as quickly as possible. s://support.trionworlds/app/...count-recovery Product * Account Issue * Required Account Full Name * Required First and last name used to create your Trion account. Email Address * Required Please provide as many of the following pieces of information as possible: Account Email Address * Required Email address you used when creating your Trion account. Date of birth * Required The full date of birth on your account (mm/dd/yyyy) Secret Answers What are the answers to your accounts secret questions? Voucher Code Your RIFT or Defiance game voucher or serial code found on the back of your game manual if you purchased a box copy. Credit Card Last 4 digits of the active credit card on file (if any) PayPal Email Address PayPal email address on file (if any) Account Creation Date The creation month and year of your account (mm/yyyy) IP
