Company: Umoro 1) Pick our a water bottle you like from their website - they have a few different colours to choose from 2) Send then an email at [email protected] - tell them that you have the bottle in x colour but it fell apart / broke 3) Theyll ask for a picture- tell them that you threw it away because you were afraid of someone being cut by it 4) Theyll email you back and ask for your mailing address to send you a new product