I want to empty box a Touch MacBook PRO. Was wondering if anyone experienced a limit cap until investigation with them? It come out to about ~$4100 CDN or ~3200 USD? Planning to precall them, just to have a call on record. >proceed to chat them up or call them up >say that I called earlier about my missing laptop and why my refund havnet been issued yet >they see call record, apologizes and sends me refund? would that work or am I being too optimistic? Any tips would help. Open to refunders that provides free service for first time or wiling to pay a small fee. Anything more is defnitely worth doing myself, thanks!