i am SEing seagate and i reached this To process the replacement online and to review Seagates return policy, E-Commerce & RMA Terms and shipping instructions please go to: seagate .com/support/warranty-and-replacements/ 1. Select Login and Begin A Return. 2. Create a Consumer account if you do not have one already or Sign in using an existing Seagate account 3. Go to Create Order and enter the Product and Shipping details. Click "Add More Products" if you want to create RMA for more than one product 4. Click "Manage address" if you want to change/edit your address 5. Enter the Captcha and click on Check Warranty Status (Do not press the Enter key after typing in the Captcha) Serial Number: Part Number: OR Model Number: The next page will display the warranty information of your drive. By default, you will be given a Standard RMA return option. Depending on availability, you may see additional Advanced Replacement options. Information about these shipping options will be provided on the website. Continue through the prompts in order to complete your return. If you are unable to process the exchange by following these steps, then please contact Seagate Customer Support at support2.seagate .com/ Unfortunately, Data recovery service is not covered under the warranty, be it with Seagate or any third-party, will be at your own cost. If you opt to do data recovery via third party, regardless of the data recovery company that you choose, please reply to this email with your RMA number so that we note the return to prevent voiding the warranty on the drive. Additionally, we would suggest you to explore Seagates data recovery options by clicking the link below. Seagate Data Recovery Services: seagate com/services-software/seagate-recovery-services/ i done what he told me and reached this Standard Replacement: Ship your non-functioning product to our receiving facility and upon successful receipt, we will send a replacement product to you via 5 to 7* business days, ground service upon stock availability. *Except for Canada, Alaska and Hawaii where it is 7 to 10 business days, ground service upon stock availability. FREE Premium Advanced Replacement: A replacement product is sent to you via 3 to 5 day* Ground Service. Upon receipt, use the packaging included with your replacement product to return your non-functioning product. A pre-paid shipping label is provided with the replacement. *Except for Canada, Alaska and Hawaii where it is 7 to 10 business days, ground service upon stock availability. $18.00 USD what should i do now? thanks.
