How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened October 31, 2017 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value $125 USD 4. Other Parties Username HSjake 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username N/A 9. Provide All Chat Logs and Additional Information Below Sent him a message on his post and he got right back with me though email. email chat log: Destiny 2 PC account Inbox x Disis McCore <[email protected]> 10:41 PM (48 minutes ago) to joshwellsd I was wondering if you still had your destiny 2 pc account available? Please let me know I would love to buy it off of you. Josh Wells 10:50 PM (39 minutes ago) to me Thank you for emailing me and yes i still have it Disis McCore <[email protected]> 10:51 PM (38 minutes ago) to Josh How would I go about buying that account from you. Josh Wells 10:52 PM (37 minutes ago) to me Paypal is fine Disis McCore <[email protected]> 10:53 PM (36 minutes ago) to Josh what paypal address should I send it to? Will you send me the account information to this email account? Is there still a name change available as well? Josh Wells 10:55 PM (34 minutes ago) to me My paypal is [email protected] and i will send you the info after i get the payment Disis McCore <[email protected]> 10:56 PM (33 minutes ago) to Josh Do you happen to have discord by any chance? if so what is your name on there? Josh Wells 11:01 PM (28 minutes ago) to me here is a link to my discord Discord Disis McCore <[email protected]> 11:07 PM (22 minutes ago) to Josh that account information didn't work for that can you resend it? Then he closed his discord server and has not responded to my email at all. Please help I did call the credit card company but they stated that they can't help because I used paypal
This can be closed - I have resolved the issue with my credit card company - but he is still a scammer so he should be removed from this website and no one else please buy from him at all. Saying he needs money for school is a joke. Please be aware as I spent 2 hours on the phone with paypal and the credit card company to get my money back.
@Thrall88 Good to know you could resolve and got money back here. However, Playerup team will still investigate here. @HSjake you have a dispute
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Admin Re: #6[/trigger]
