Stole Money Aries17 took $150 gift card payment and claimed it doesn't work

How to Report a Dispute
Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

1. Date Dispute Happened
October 26, 2017

2. Are You The Buyer or Seller
I'm the buyer

3. Total Transaction Value
$150 USD

4. Other Parties Username
Aries17

5. Method Used To Pay or Receive Payment
Xbox Digital Gift Card

6. Other Parties Email Addresses
Unsure, communicated only via private message

7. Other Parties Payment Email Address
No payment email address, sent gift card codes via private message

8. Other Parties Messenger Username
TheBirdManHQ

9. Provide All Chat Logs and Additional Information Below

Interested in buying Twitter Acct

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1. 
   judgedredd9
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   Hi I'm interested in the BirdyRTs twitter account. I saw that you're selling it for $150 on Twitter. Is it still available? I can pay via Paypal.
   
   judgedredd9, Tuesday at 11:06 PM
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2. 
   Aries17
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   Hi I'm interested in the BirdyRTs twitter account. I saw that you're selling it for $150 on Twitter. Is it still available? I can pay via Paypal.
   
   
   
   
   Yes, it’s avaliable, but only through paying with Xbox Live Point Cards
   
   You send me a $100 Card and $50 Point Card
   
   I’ll give the the email and password to the account and she’s all yours
   
   Aries17, Yesterday at 2:14 PM
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3. 
   judgedredd9
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   Cool, can I buy Xbox live point cards? I've never done that before.
   
   judgedredd9, Yesterday at 6:01 PM
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4. 
   Aries17
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   Cool, can I buy Xbox live point cards? I've never done that before.
   
   
   Yes, Amazon or playerup.com. You buy the cards online than they will email you the codes.
   
   Send me the codes for the cards I’ll redeem them. Once I have the codes I will send you the new email and password for the Twitter and you can do whatever you like
   
   Aries17, Yesterday at 6:22 PM
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5. 
   judgedredd9
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   Are these it? Xbox gift cards?
   
   judgedredd9, Yesterday at 9:06 PM
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6. 
   judgedredd9
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   Ok here they are:
   
   $50 code: 9DFN8-94RVG-HQDP9-XCF8R-JHTBM
   
   $100 code: 6XHN7-99YHK-MFHD8-MM3RC-HH4FB
   
   judgedredd9, Yesterday at 11:38 PM
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7. 
   Aries17
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   Yes, you can purchase a $100 and $50 or you can buy 3 $50 idc
   
   Than reply back with images of the codes for them they email you
   
   Aries17, Today at 4:16 AM
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8. 
   judgedredd9
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   Here are the screengrabs - I also typed out the codes in the post above.
   
   Dropbox - xboxgifts.jpg
   
   judgedredd9, Today at 10:22 AM
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9. 
   Aries17
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   Did you copy part of the code wrong or something? They both don't work.
   
   I tried again and it says they have both been used already
   
   Aries17, Today at 1:19 PM
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10. 
    judgedredd9
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    No I just bought them last night from Amazon. The codes I copied and pasted are the same as the receipt screengrab.
    
    judgedredd9, Today at 1:35 PM
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11. 
    Aries17
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    The codes are not working for me man, did you show them to anyone or someone see them or have access to your email where you got the codes?
    
    if not trying email Amazon about the codes
    
    idk what to tell you man
    
    Aries17, Today at 1:38 PM
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12. 
    judgedredd9
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    So is this how I get scammed?
    
    I didn't email anybody, have never even bought these codes before or played Xbox. I'm only interested in the Twitter acct.
    
    judgedredd9, Today at 1:41 PM
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13. 
    judgedredd9
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    Hey, I contacted Amazon and then Microsoft. They showed me the codes were redeemed, both a little before you messaged that they were already redeemed.
    
    Please follow through on this deal and let's avoid making a problem of it.
    
    judgedredd9, Today at 2:17 PM
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14. 
    Aries17
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    Do you see any redeemed codes on my recent history? I recently less than hour ago bought a game. You would see a $100 and $50 redeem code. Nice try.
    
    Gyazo - e54af6f7d7b07175206e9b8a18bc4a96.png
    
    Give me actual codes that work or you aren't getting anything. People wonder why I don't use PayPal anymore.
    
    - TheBirdManHQ BM (Mike)

 

If a digital gift card has not been redeemed, you normally can cancel it and get a refund up to 14 days from the date you bought it from Microsoft. Since @judgedredd9 already found out from Microsoft that the card was already redeemed, it does not matter when it was used anymore.

Gift card is supposed to be given as a gift. Buyer may want to keep in mind that payment should be made by actual payment method thru reliable payment providers because you have more chance to get refund with them if anything goes wrong. In this case, Middleman could have protected you if the payment is made thru Middleman service.

However, this dispute should be closed by both parties. Playerup is unable to fully investigate when payment is made off the site. @Aries17 you have a dispute here. Can you confirm the chat log and screenshots provided here? If you have an additional explanation, please give it here before admin evaluates.

 

He didn't even share the whole conversation with anyone only the start. Anyone wants to be added to the conversation I can no problem to read it yourself.


1. I never saw the codes until almost 12 hours of being posted, I responded and didn't see them.
2. I went back on went to go redeem them they were redeem right after he replied so I assumed he went and redeemed them because I couldnt do it an was trying to get me to give him the information which is why I said "Nice Try"

Picture of me showing they were already redeemed.

Gyazo - f57c9de79fb7fd8791bcf139a385d6b0.png

1. I showed him my recent purchases to show I had bought Assassins Creed that same day a few mins after finding out the cards did not work.
2. If I redeemed the cards they would show in my recent purchases as you can see, I could show more details of my history, but I am not going to show my card information because it would show that.

Picture shows my recent purchases on Microsoft store

Gyazo - e54af6f7d7b07175206e9b8a18bc4a96.png

1. This is my PayPal recent History I was trying to show how I was scammed this month for $200 on PayPal for an Account I was selling on an App Game if you see the +$200 than -$200 he got the money refunded after I gave him my account information.
2. I showed this to him to show I don't wanna scam him, and how I have been scammed before, but by that time he had already gone posting on my thread saying I was a scammer who I do no such thing.

Picture shows my recent Paypal History

Gyazo - 1b77f0cafa3cddd575f654d8ccf6f776.png

1. I wanted to give more proof that I did not scam him or that I was a scammer so I showed him that same day I had my final sell on my account below for the sell. The middleman is still processing it he is a little slow no big deal.
2. To even show how nice I was I even paid for the middleman transaction by knocking down the price $20 for the person buying the account to be helpful and I was ready to sell the accounts

The Thread showing ive sold an account before

Sold - Resources for SELL 15Billion (1Bil Overall Gold)/Selling TWO Accounts | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

1. More proof from my 3-way convo with the middleman and buyer and had no issues

Picture shows that the buyer got the accounts from me no issue

Gyazo - f1ee1f70fe1efe5d9fc048a9b1eaa921.png

1. I don't know if this is a thing I am new to the website, but I asked the buyer if someone could have seen the codes he bought to redeem them, because I am sure bots use this website looking for information on people or accounts.
2. I showed him I or anyone could go to his Content and see his conversations and the first couple of sentences and if you look you can see him posting the codes.
3. Now I am sure other people can see this because this was a conversation, not a private chat like he said it was as you can see
4. Anyone could have seen the codes I believe

Picture shows anyone could have seen the codes by going to his profile

Gyazo - fbde3a29727150855a769da53134b462.png



There is my proof, and I never tried to scam you I don't want too. You posted the codes in a conversation that anyone can read I am pretty sure of and I told you this yesterday, but still you went posting that I had scammed you and started a dispute.

Why would I scam you when I am in the middle of processing sells for other accounts? Would make no sense at all.

@Avatar PR thank you for mentioning me I wouldn't have seen this dispute, I hope all this information shows you I did not try to scam the guy.

That would hurt my other sells I have going on and would make people not purchase my other accounts. I had him use Xbox Live Cards because I was scammed using PayPal last time, and I didn't wanna offer $20 again to Pay for the middleman service and he did not ask me like the other person.

 

Btw I am using a middleman right now and it took 6-7 days just to confirm the buyers money

 

I never knew about the dispute until he mentioned my @ so I was thanking him

 

I even had the person who I sold to leave a good comment on my page cause he told me he was gonna try to get my banned

Honestly worried cause i am waiting for the middleman to transfer me my money on my other sell and i dont wanna get banned and lose my $230 i am suppose to me sent

 

Thanks, gonna go watch Stranger Things Season 2 have a goodnight man!

 

No one gets banned or judged until things are proven. That's why some disputes take time by admin and his team to finish investigation, carefully. @samsaha86 is right. We need to hear stories from both sides.

 

You're welcome. Both parties have equal rights and I make sure you get that right. No one is being judged here yet. Thank you for providing adequate info here. @samsaha86 and I will pass it to admin

 

Question, what i asked here true? anyone can go to his content and see the first couple sentences and see the codes like i could in the image... only way i could think of them being stolen


1. I don't know if this is a thing I am new to the website, but I asked the buyer if someone could have seen the codes he bought to redeem them, because I am sure bots use this website looking for information on people or accounts.
2. I showed him I or anyone could go to his Content and see his conversations and the first couple of sentences and if you look you can see him posting the codes.
3. Now I am sure other people can see this because this was a conversation, not a private chat like he said it was as you can see
4. Anyone could have seen the codes I believe

Picture shows anyone could have seen the codes by going to his profile

Gyazo - fbde3a29727150855a769da53134b462.png

 

Thank you for sharing this screenshot. Isn't this PM (private message)? You can search and check your online activity but no one else can see it. Regarding this specific PM, it is activity between 2 persons.

If you are also asking about our conversation here, it is public. It's dispute forum so it is supposed to be transparent during investigation unlike PM

 

For me it says its a conversation not a private message

 

It's the same. PM is an abbreviation for Private Message or Conversation on many forums though. You don't use other forums or other websites before?

You can try to PM me and ask someone to try searching it. They won't be able to see it.

 

i figured conversation was an open discussion, not use to online website forums like this.

 

I see what you meant. It's different. If you are still not sure and worry about receiving code or any confidential info in the future, private email or Middleman process(3 Way Conversation) also work.

 

So a Conversation is a (private message) so it’s a private conversation and nobody can go and look at your content and see the private conversation unless your in it? When I went to his profile I so all of his conversation, but I’m in it.

So I went to your profile and I could see the first couple of sentences like I showed in the screen love you. Our convo is not a PM or private message (it’s a conversation) I assume from what I’ve seen a conversation is something anyone can look at, Join, or even read.

So on this website a conversation is a private message?

Than when I went to your profile why could I read the first couple of sentences from conversations you had that I’m not in? Unless it hides the ones that are private? I went back to check to see if their was an update on the Dispute and reread what you said and when thinking about it kinda confused me.


Btw someone else purchased the Twitter Account via middleman so I guess in the next couple days or so it’ll be sold

 

 Sold - SELLING 130K TWITTER ACCOUNT (BirdyRTs)//ACTIVE FOLLOWERS//$150 | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

 

As of now, we haven't heard any further response from @judgedredd9 so unless we hear something in 48 hours on his side and if this is still an open case, then it will be decided in @Aries17 favor automatically and closed.

 

Meanwhile, where were these xbox gift cards purchased? Retail store, online, microsoft website?

 

Sorry I see he said digital above. Which retailer did you purchase them from? If it's a small company, is the company legit that the codes were purchased from?

 

Hi guys, sorry I was off the grid for a couple days with family.

I bought the codes from Amazon. I've never bought these codes before, I haven't even played Xbox before, I found this site via google looking to buy a twitter account. I should have used Middleman service and now regret not doing so, but I had no reason to distrust the seller because he seems to be a regular on here and posted other social media accounts.

As soon as the seller stated the codes had been redeemed already and that I was out of luck, I immediately realized my error and that I walked into an easy scam. I talked with Amazon and Microsoft and they both couldn't help me. Microsoft confirmed the time the codes were redeemed and it was about an hour before the seller replied to me to say the codes were redeemed already.

There's no reason for me to attempt to give the seller a bad or used code, because I can only assume a seller would never release what he's selling until payment goes through. And having never been to this site before or even played Xbox, I don't know the seller or have any reason to harm his reputation on here.

So the only thing I can assume is 1) the seller scammed me because it's easy to do here and there's no way to investigate, or 2) some other account was able to view our private conversation to take the codes about an hour before the seller tried to use them.

Thank you for looking into the matter. I'm sorry to have missed out on the twitter account sale, it was a really good account that fit what I was looking for. I'm still interested in buying one on here but will only proceed using middleman services.

 

Hi, just to amend what I meant by potential for #1 to be true, that the seller scammed me because it's easy to do here. I don't mean this site, I mean the careful choice of picking Xbox Digital Cards as the only form of payment the seller accepted, out of all the hundreds of payment options.

I purchased these through Amazon because I wanted a safe, reliable transaction, but only during this situation did I find out there's no refunds given to these digital cards on Amazon. And Microsoft can't track who redeemed the cards, they can only tell me the time it was redeemed. And anybody, including the seller, could have multiple Xbox accounts to redeem them cards, so there's no paper trail or screen grab that could reveal the truth.

Amazon did ask me if I could try to redeem them on a console, and since I don't own an Xbox I had no way to do so, and I created a Microsoft Xbox account just to check these codes myself, to confirm they were redeemed. I mention this because I'm really a layman when it comes to these codes and realize I walked into an untraceable scam.

Knowing that Playerup can't refund my lost $150, and neither Amazon nor Microsoft will either, the only thing I can hope for is the seller or whoever stole these numbers to be revealed so it doesn't happen to someone else.

Here is the chat transcript Amazon emailed me, by the way. I removed my real name from the transcript.

Hello,

Here's a copy of the chat transcript you requested:

Initial Question: Hi, I purchased two Xbox digital codes yesterday and both of them say they have already been redeemed.

01:51 PM PDT Manohar(Amazon): Hello, my name is Manohar. I'm here to help you today.

01:52 PM PDT Manohar: I am sorry to hear the problem you are facing with the Xbox codes that you have ordered.

01:53 PM PDT Manohar: May I know if you have tried redeeming them both on the website and the console?

01:53 PM PDT ---- ----: only the website.

Xbox support says to contact Amazon directly to redeem the code

01:54 PM PDT Manohar: Could you please try to redeem them on the console?

01:54 PM PDT ---- ----: sorry I can't at the moment

01:54 PM PDT Manohar: One moment, ----.

01:58 PM PDT Manohar: ----, to know the exact problem and to help you better, you may need to try to redeem the code on the console too. If you are trying to redeem the codes on any corporate network or VPN, you might face issues like this. However, if you are facing the same issue on the console, please contact us back we'll assist you accordingly.

01:59 PM PDT ---- ----: I bought the codes as a gift for a friend and don't have a console myself. He says they're already redeemed and i tried online and verified. It looks like this has been an issue with these codes, based on reviews.

02:00 PM PDT Manohar: May I know the country that your friend lives in?

02:00 PM PDT ---- ----: US

02:01 PM PDT ---- ----: If it's possible, I'd like a refund so I can buy directly from Microsoft. That seems to be more guaranteed to work.

02:01 PM PDT Manohar: Please understand that Microsoft's support will be the best people to track which account that the codes were redeemed to.

02:02 PM PDT Manohar: I am sorry, but the Games and software download items cannot be returned or refunded.

02:02 PM PDT ---- ----: That's very disappointing to hear.

02:04 PM PDT Manohar: Since you have placed the order, I request you to get in touch with the Microsoft support. Please understand, the codes are redeemed on Microsoft's servers. Only they will have its records. I hope you understand Amazon's limitations in this regard.

02:05 PM PDT Manohar: I don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.

02:05 PM PDT ---- ----: Thank you for your help.

02:06 PM PDT Manohar: You're welcome. Would there be anything else I may help you with?

02:06 PM PDT ---- ----: Not at this moment. Thank you.

02:06 PM PDT Manohar: Thanks for contacting Amazon.com. Please click the "End Chat" link to close this window.

Thank you.
Amazon.com

 

[trigger]Guide - How To Report A Dispute

Automated Response​

If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

.[/trigger]
[trigger]Guide - How To Report A Dispute

Automated Response​

If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

.[/trigger]
[trigger=by]For: judgedredd9 Re: #18[/trigger]

 

Hi - any update from the moderator?

I should also mention that I tried to contact seller on Kik a few times - to ensure the transaction and codes would remain private - but he didn't respond. So I did exactly as he instructed which was to post the codes in our private conversation on here. I'm not sure what other precautions I could have taken apart from Middleman services.

Thank you -

 

I honestly wish right now I could have given you the account, the person I am giving it to now. He changed the account password, email, username. Still has not set the statues of the account as received or confirmed by buyer. The middleman won't respond and its pissin me off. He won't respond to my messages and the middleman won't respond. after 48h their suppose to start the process of my money and assume he has it and they have't they are awfully slow. My other accounts sell says its "Completed" but I haven't gotten my money nor a middleman will reply for that.

This website is starting to piss me off, I don't have my money for both the accounts ive sold and given away and they won't transfer me my money. They don't start answering me I am no longer going to use this website after I get my money and find a different website. This shouldn't take 2-3 freaking weeks. This is why I wanted to do Xbox Live Cards but that even went sideways. I am not liking this website at all.

 

Admin - whats happening with this dispute?

I just don't wanna lose my two sells I am having over this issue.