Their new email after approve is : Your RMA will not be fulfilled until you ship the product AND our warehouse verifies that they have received the product. If the product was delivered and we have not moved your case forward in 3 business days, please REPLY TO YOUR TICKET and notify us, otherwise it may be closed without resolution ... ---- Did they just update their ticket design and e-mail text? or it's patched. Did someone receive the coupon code after this update? Like before when they did "fast forward the case" ...
