I got this email from them 4 days ago Quote: Hello XXXX, Thank you for your mail. In that case, please complete the details below. Once all the information has been supplied, we will be able to assess the warranty claim. Shipping information: - First Name: - Last Name: - Company (if any): - Address: - Postal Code: - City: - County/State (if any): - Country: - Telephone Number (including country code): Please complete for both the residential and the desired delivery address if needed. We deliver during regular business hours (Monday through Friday from 9:00 AM to 5:00 PM). Thank you in advance for providing this information. To contact us by phone or obtain additional information (FAQ's, Forum, Manuals, etc.) please visit support.logitech.com Best regards, I sent back my drop shipping address What's next? is it okay that they didn't reply for 4 days ?