Under Investigation Stole Account, Chargedback Funds - Combat Fraud Service

Discussion in 'Disputes - Caution / Under Investigation' started by Freelancer, 7/3/17.

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  1. Freelancer

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    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    28 Jun 2017

    2. Are You The Buyer or Seller
    Seller

    3. Total Transaction Value
    $250 USD

    4. Other Parties Username
    CuserXbuying , topyou2buyer92

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    [email protected] , [email protected]

    7. Other Parties Payment Email Address
    [email protected]

    8. Other Parties Messenger Username
    Skype : wii41clulleague

    9. Provide All Chat Logs and Additional Information Below

    This is not a transaction through the site . He opened a dispute in Paypal that the payment was "unauthorized" . Now I dont have an account and my Paypal account is -238 USD . If you can ban him from this site it would be great . His ip :
    2601:147:4000:3112:6c42:6be4:be9f:e857

    sda.png
     
    #1 Freelancer, 7/3/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #2 freechest, 7/3/17
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  3. freechest

    freechest
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    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @Freelancer


    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    What can you do next to resolve this issue?
    Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal.

    You can attempt to recover your Google Account at the following link -
    Google Accounts

    You can attempt to recover your iOS Account at the following link -
    Recover Your Apple ID - Apple

    You can also attempt to recover your account by contacting the Developers in-game. If you can tell me which game it is, I can possibly assist you further.

    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
     

    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #3 freechest, 7/3/17
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  4. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: freechest Re: #3[/trigger]
     
    #4 PlayerUp, 7/3/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. OP
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    Freelancer

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    Name : Ali Erfumond
    His address is :
    7012 Presley road
    Lanham, MD 20706
    United States
    240-418-1294

    I have requested the money and he paid . He has opened dispute and I actually cant win it since this is Virtual Goods .
     
    #4 Freelancer, 7/3/17
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    freechest likes this.
  6. freechest

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    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    This user has been banned for: Multiple Reports of Fraud - [email protected]

    #4 freechest, 7/4/17
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  7. Admin

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    If this is still outstanding, then we'll be able to use our Combat Fraud Service here. Please confirm.
     
    #4 Admin, 7/9/17
  8. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: Admin Re: #6[/trigger]
     
    #5 PlayerUp, 7/9/17
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  9. Admin

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    #5 Admin, 7/9/17
  10. OP
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    He hasn't removed the Paypal Dispute neither gave me back my account . If you can do something , do it .

    [​IMG]
    [​IMG]
     
    #5 Freelancer, 7/9/17
    Last edited: 7/9/17
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  11. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: Freelancer Re: #5[/trigger]
     
    #6 PlayerUp, 7/9/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  12. OP
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    Freelancer

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    @Admin Are there any actions taken except banning the user ?
     
    #6 Freelancer, 7/13/17
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  13. jjac2016

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    My Location:
    Gaming company can be contacted and ban or strip the account. They will require receipts of in game purchase to return account.
    Fraud alert to paypal so they investigate him. After investigation they can take money.
     
    #7 jjac2016, 7/13/17
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  14. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: jjac2016 Re: #7[/trigger]
     
    #8 PlayerUp, 7/13/17
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  15. jjac2016

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    My Location:
    IMG_0657.PNG
     
    #8 jjac2016, 7/13/17
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  16. OP
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    Freelancer

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    Thank you for your answer , but the Buyer made a Dispute for an Unauthorized Payment and won it . Since I am with Debit card I dont know if Paypal can do something to me except sending me emails to make my Paypal account with positive balance .
     
    #9 Freelancer, 7/13/17
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