How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 7-8-2017 2. Are You The Buyer or Seller I'm the Buyer 3. Total Transaction Value 35$ usd 4. Other Parties Username VeryHappyTeddy 5. Method Used To Pay or Receive Payment PayPal 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address [email protected] 8. Other Parties Messenger Username Ted Verified Seller 9. Provide All Chat Logs and Additional Information Below [5:53:58 PM] Ted Verified Seller: ghello [5:54:00 PM] Ted Verified Seller: ai [5:54:22 PM] Ted Verified Seller: you looking for a ps4 account [5:55:16 PM] *** Missed call from Ted Verified Seller. *** [6:07:55 PM] *** Missed call from Ted Verified Seller. *** [8:29:51 PM] Al: sorry about that I had to work [9:30:48 PM] Ted Verified Seller: hey [9:30:51 PM] Ted Verified Seller: im back [9:30:55 PM] Ted Verified Seller: what you need [9:31:04 PM] Ted Verified Seller: ps4 [9:31:05 PM] Ted Verified Seller: gta [9:31:08 PM] Ted Verified Seller: $35 [9:31:17 PM] Al: how much does it have on it and what level [9:31:27 PM] Ted Verified Seller: did you see my post [9:31:38 PM] Al: oh yeah my bad [9:32:03 PM] Al: so if I I buy an account do you just give me a rockstar sign in how does it work [9:32:11 PM] Ted Verified Seller: yea [9:32:14 PM] Ted Verified Seller: psn login [9:32:17 PM] Al: do you accept paypal [9:32:21 PM] Ted Verified Seller: yes [9:32:34 PM] Ted Verified Seller: so what one you going for [9:32:43 PM] Al: ps4 [9:32:52 PM] Ted Verified Seller: Lv 75 100 million $25 Lv120 400 million $35 Lv250 700 million $50 [9:33:04 PM] Al: il do the 35 [9:33:08 PM] Ted Verified Seller: sure [9:34:09 PM] Ted Verified Seller: so [9:34:28 PM] Al: do I have to get the link for the paypal orrr [9:34:37 PM] Ted Verified Seller: what [9:34:43 PM] Al: how do I pay you [9:34:46 PM] Ted Verified Seller: ill give you my email [9:34:50 PM] Al: ok [9:35:54 PM] Al: is It the one one the website [9:37:08 PM] Ted Verified Seller: [email protected] [9:37:10 PM] Ted Verified Seller: what [9:37:13 PM] Al: nvm [9:37:31 PM] Al: and will you just message over the account info once I do pay [9:37:37 PM] Ted Verified Seller: yea sir [9:38:47 PM] Al: it has sent [9:38:48 PM] Ted Verified Seller: its helf [9:38:50 PM] Ted Verified Seller: for some reason [9:38:52 PM] Ted Verified Seller: helf [9:38:53 PM] Ted Verified Seller: held [9:39:19 PM] Ted Verified Seller: the money should be in your available balance within 21 days. This will help us continue to provide a safer way to buy and sell. [9:39:22 PM] Ted Verified Seller: wtf dude [9:39:29 PM] Ted Verified Seller: 21 days [9:40:06 PM] Al: idk I will look into it [9:40:17 PM] Ted Verified Seller: refunded you [9:40:24 PM] Ted Verified Seller: maybe try sending it as friends and family [9:41:07 PM] Al: are you in the us? [9:41:11 PM] Ted Verified Seller: uk [9:41:18 PM] Al: that might have been why [9:41:21 PM] Ted Verified Seller: no [9:41:26 PM] Ted Verified Seller: you sending it has goods [9:41:33 PM] Ted Verified Seller: send it as friends and family [9:42:47 PM] Al: it says the funds will be available by the 14 [9:43:01 PM] Ted Verified Seller: that's your problem then [9:43:29 PM] Ted Verified Seller: wait [9:44:25 PM] Al: what is it [9:46:38 PM] Al: did it work or what was it
How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Buyers Guide) and here is how it works for sellers (Sellers Guide). Is there anything we can do to assist you still with this dispute? Please read this guide (Guide - Combat Fraud Service). All we need is the scammers full name and address and we can assist you further. What can you do next to resolve this issue? Since this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost funds - Guide - Combat Fraud Service How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite. . .
