How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened 27 June 2017 2. Are You The Buyer or Seller I'm the Seller 3. Total Transaction Value 4. Other Parties Username 5. Method Used To Pay or Receive Payment 6. Other Parties Email Addresses [email protected] 7. Other Parties Payment Email Address 8. Other Parties Messenger Username Jason Herzig 9. Provide All Chat Logs and Additional Information Below User convinced me to sign sign in to their apple id on my iphone so they could check my location for their peace of mind that i was who i said i was. Once logged in they changed the password, activated find my iphone and set it to lost mode. I have been in contact with apple and there is nothing they can do. He asked me to hand over the account details for my Lords mobile account or buy him a steam gift card for which he gave me the link. The id he got me to sign into my iphone was [email protected] and (to the best of my recollection) the password was Flavio1435. As the line app was on my phone the conversation is gone. I was only able to get back on to line by downloading it to my pc and using bluestacks to activate it.
@DiscoKing How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. What can you do next to resolve this issue? (No Payment Method Specified) Assuming this is a PayPal transaction, you need to immediately go to PayPal and open a dispute hopefully before the seller moves those funds. In order to do that, go to your paypal receipt, and see the area where it says resolution or dispute payment. Open a dispute and provide them as much proof as possible. Contact PayPal as well and ask them what you need to do to win a dispute. Keep in constant communication with paypal. If you sent the payment by family and friends then unfortunately those funds are lost as you cannot dispute those payments and we strongly advise against sending friends and family payments in the future even if the seller requires it you can easily say no. For more information, please contact PayPal. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: freechest Re: #4[/trigger]
I sadly dont know what the username on playerup was for the guy that did it and did not imply any fault on playerup for it. I made the mistake of putting my line ID on there so anyone, even a non member, could have seen. I'm merely informing people because of this i would like to talk to them over facebook about the account, make sure they are a real person. hopefully ward of anyone that would want to try and scam me.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: DiscoKing Re: #5[/trigger]
Can i have the high risk removed please? ive not done anything wrong to anyone and its going to harm my chances of actually selling the account.
If the username of the user on PlayerUp is unknown then unfortunately nothing can be done here. Please see Post #4 for more details.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: freechest Re: #8[/trigger]
[trigger]Guide - High Risk Accounts Automated Response What does a High Risk badge look like? What do High Risk accounts mean? Accounts that have a high risk badge mean one or more of the following reasons: The account was "reported" too many times by other members over a short period of time. The account has been flagged by our systems which detected that the user has created more than 1 account. The account member has failed verification. The account has been found mass spamming the website. The account member when signing up to the website entered fake information. The account member is connected with potential fraud. How do I remove a High Risk badge from my account? Get verified upgrading your account to Verified status - Membership Plans | PlayerUp - Video Game Accounts Marketplace. Player 2 Player Secure Platform. Sell 1 Account through PlayerUp Middleman Services. Buy 1 Account through PlayerUp Middleman Services. Wait a period of x days before our system removes the high risk automatically from your account. The specific timeframe varies depending on the infraction that was placed on your account. Complete at least 3 transactions with other members who provided you Positive Feedback and then submit a Help Ticket requesting your High Risk badge removed as you completed 3 transactions. Have a Verified or above member represent you taking liable for you if something goes wrong by opening a Help Ticket requesting your High Risk badge removed. Submit a well written appeal to have the High Risk badge removed here by opening a Help Ticket. The appeal should contain URLs to other sites that you have Positive Feedback. Each URL should contain the word PlayerUp somewhere so we can verify you actually own this account. Note most appeals will be denied. Does that mean a High Risk member cannot be trusted? No. It means to proceed with caution as their account has been flagged for the reasons stated above. .[/trigger] [trigger=by]For: freechest Re: #9[/trigger]
You're going to need to reclaim the account. That's all you can do here. The user has already been banned, looks like a clear scammer to me.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Admin Re: #11[/trigger]
