I just had a call with Logitech support and they will be able to send me a replacement but they should ship the item in USA, because they don't ship in my country, so they are asking me if i have relatives in USA (which unfortunately i don't have). My questions is, will it be fine if i use a reship? And which reship company can you recommend? Cause i have no idea. Btw, i'm from Philippines. Thanks!