How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: 06/09/2017 2. Are You The Buyer or Seller Example: I'm the Buyer 3. Total Transaction Value Example: $379 4. Other Parties Username Example: Hanzi Wood 5. Method Used To Pay or Receive Payment Example: Amazon Gift card 6. Other Parties Email Addresses Example: Unknown 7. Other Parties Payment Email Address Example: Unknown 8. Other Parties Messenger Username Example: 9. Provide All Chat Logs and Additional Information Below everything was going fine and well until 1 to 2 weeks after, a third party came out saying that he bought the account before me.
@Mike chen The prefix of this ticket should be "Account Recalled". How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. What can you do next to resolve this issue? Since this is an off-site transaction, you need to immediately open a dispute with the company you used to transfer the money, hopefully before the seller moves those funds. Unfortunately, you cannot do this because the user would have already redeemed the code on the card. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
Another buyer complained here he did exactly the same thing to him: Stole Money - Hanzi Wood Scamming 266.33$ from me | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. This was after your transaction was completed. As a result, I informed @Middleman to hold the payment to protect you to see what the seller would do. As expected, he recalled the account on you. Obviously, it's our obligation to ensure you're protected and clearly you weren't as he easily recalled the account. I will have @Middleman return your funds now to your account so you can find another seller who is actually serious and not trying to scam you. Give them 5-10 minutes.
