How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: January 1, 2013 June 4th, 2017 2. Are You The Buyer or Seller Example: I'm the Buyer Traded account but i didnt receive 3. Total Transaction Value Example: $100 USD Account back 4. Other Parties Username Example: Site Username Glenyz 5. Method Used To Pay or Receive Payment Example: PayPal Messenger 6. Other Parties Email Addresses Example: [email protected] Darrell edward bunnell jr 7. Other Parties Payment Email Address Example: [email protected] Darrell edward bunnell jr 8. Other Parties Messenger Username Example: bobskik Darrell edward bunnell jr 9. Provide All Chat Logs and Additional Information Below
@Jeremy simpson How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use I PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. What can you do next to resolve this issue? You can attempt to recover your Google Account at the following link - Google Accounts You can attempt to recover your iOS Account at the following link - Recover Your Apple ID - Apple You can also attempt to recover your account by contacting the Developers in-game. If you can provide what game account you lost, I can possibly assist you further. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: freechest Re: #3[/trigger]
[trigger]Guide - How To Resolve Suspensions Automated Response What does it mean when my account has been suspended? Accounts that have been suspended are in violation of one or more of the following rules: Behavior Disruptive Feedback System Abused Multiple Accounts Reported Fraudulent by 2+ Members Spammed Website Repeatedly What does it mean when my account has been banned? Fraudulent Spamming Mass Promoting How do I resolve this issue? Wait for a moderator to review your account which can take time, OR Submit a Support Ticket requesting your suspension removed. Provide us your username and the reason why you believe you were suspended. .[/trigger] [trigger=by]For: Admin Re: #4[/trigger]
I lost my jpn account of command battle you said if I can provide you with what game account I lost I can possibly get help getting it back
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: Jeremy simpson Re: #5[/trigger]
I can assist you on attempting to get it back, but there is no guarantee. Where can I contact the customer support? – BANDAI NAMCO Entertainment - Support
