How to Report a Dispute Please fill out all 9 questions below. You must provide proof or your claim cannot be validated. 1. Date Dispute Happened Example: June 4 , 2017 2. Are You The Buyer or Seller Buyer 3. Total Transaction Value $13 USD 4. Other Parties Username Good Gamer 5. Method Used To Pay or Receive Payment Player Up Credit 6. Other Parties Email Addresses ggwp3430@gmail.com 7. Other Parties Payment Email Address ggwp3430@gmail.com 9. Provide All Chat Logs and Additional Information Below I have pay for the account , and he give me all the accound detail . After i use the account for few days he locked it , and request the ownership through Steam Support . The item is : Sold - For Sale Dota 2 Acc 3.8 Solo MMr Worth $10 steam wallet I also have Cs Go | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. . Please help
@azrishoib How can you protect yourself from these type of scams in the future? I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. What can you do next to resolve this issue? Contact @Admin, asking them to reverse the transaction or deduct the credits from his account. Provide @Admin with the link to this dispute or with valid evidence as to why the transaction should be reversed. You need to do this before the funds have been moved from his account. Click Here To Contact @Admin. Can PlayerUp provide compensation for this dispute? Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. How can I protect myself in the future? We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
[trigger]Guide - How To Report A Dispute Automated Response If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced. .[/trigger] [trigger=by]For: freechest Re: #3[/trigger]
It's a middleman transaction. Go to your 3 way ticket, click change order status, click cancel - buyer order, wait for an agent to respond back.
Guess what today he is vanished , deleted email address and inactive at playerup . I can still refund my credit without his response? how long does it take?
Yes, change your prefix in your conversation with Middleman to "Buyer Cancel Order". Response/Refund time should be approximately 1-144 hours, but can fluctuate.
