Buyer "Baymi" Stole Account Back After Playerup Released Payment.

Discussion in 'Disputes - Resolved Cases' started by Bryan Grifffin Sr, 5/20/17.

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  1. Bryan Grifffin Sr

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    First Off, let me Give A little background on what had happened (Of Course the Pictures below will add more details). I contacted the User known as Baymi who I believe is named Raman Yakubovich <[email protected]> that I intended the buy his account. All went well (He replied courteously and assisted me in every way possible Note: I had already been scammed 2x on PlayerUp and got 2 separate refunds and once I collected the Playerup Credits from the Refunds I cashed them in to Buy "Baymi's" account listed here: Sold - 5511 solo mmr and 4110 party. Old account with 108 games | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.
    The Transaction went very smoothly, The Buyer Provided all the details and all the requirements were met, and within a few hours I was already using and securing the account. (I followed Standard Procedure i.e. Change All Details: Passwords, Security Questions, Phone Numbers, and Email.) For a few days (Not Even 1 Month) I was using the Account and there were no signs that It would be taken back. Proper Feedback had been left and all the necessary requirements were completed (Essentially a Good Transaction, Both buyer and Seller were Happy.) Except Today May 20,2017 the Account was taken back by the Owner as I woke to find myself Locked out of the Account. All my security measures were somehow changed (passwords, emails, phone numbers, security questions). That's Enough for the Background The Rest of the Details Are contained Below with Supporting Pictures and Logs.

    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: May 20, 2017

    2. Are You The Buyer or Seller
    Example: I'm the Buyer

    3. Total Transaction Value
    Example: $120 USD

    4. Other Parties Username
    Example: https://www.playerup.com/members/baymi.107898/

    5. Method Used To Pay or Receive Payment
    Example: PlayerUp Credits

    6. Other Parties Email Addresses
    Example: [email protected]

    7. Other Parties Payment Email Address
    Example: [email protected]

    8. Other Parties Messenger Username
    Example: Baymi

    9. Provide All Chat Logs and Additional Information Below
    (Article 1)
    Text Sceenshot Article 7.png

    This Is The text I received from Steam just as I woke up which informed me that my Phone Number had been removed

    (Article 2)
    playerup article1.png

    This is the Initial Message I sent user "Baymi" about buying His account. At this time I had already been scammed twice and was.

    (Article 3)
    playeruparticle2.png

    This is Baymi's Reply to my Email in Article 2. He Tried to Play Honest and Fair.

    (Article 4)
    playeruparticle3.png

    The First Email was after Playerup had created the 3 way conversation and Baymi had opened the Email Verification for me. To Access The Account. The Second Email dated Today (May 20,2017) is the Email I sent After I had Learned that he had Scammed me and taken Back his account.

    (Article 5)
    steam support article 8.png

    Now How Did I know that it was Baymi who hacked back his account? Here's the Proof. He often uses the name
    "Shaxiethree" or "Shaxie" and the Previous email associated with the account used the words "Shaxie" in it, he also uses the nickname Baymi. The Now Associated with the Account is an Email that Baymi owns probably: "[email protected]"
    I will attach the proof that I had changed my email and my password and my phone number and now all of the were reverted back to his old details indicating that he was the one who hacked back his account after receiving the PlayerUp Payment.

    (Article 6,7,8) (Provides Proof that I secured my account)
    playeruppasschange.png playerupemailchange.jpg playerupphonechange.png

    (This is the account after he had removed all the friends and changed all the details)

    The Account After Changes have been Made Article 5.png

    He was not able to completely escape my detection because I had linked the account on my steam family, He cannot leave the steam family as I have already put the account on Steam Lockdown (No changes, Purchases, or Anything is allowed to be done on the Account as Steam Support has locked the account completely until this issue is resolved).
    Family Library Sharing Account Proof Article 6 for playerup.jpg

    I made this dispute because I want a refund from Playerup (As well as a ban or penalties for Baymi) so that I can purchase another account hopefully from a more trust-able buyer. I doubt steam support will be able to solve this problem. Thank You For Taking the time to Read my Case!
     
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  2. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]


    [trigger=by]For: Calamity#6139 Re: #1[/trigger]
     
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  3. OP
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    Bryan Grifffin Sr

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    Dispute Form Filled.
     
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  4. freechest

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    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @Baymi , please give your debate against this dispute.
     
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  5. OP
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    Bryan Grifffin Sr

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    It's Surprising to me How Baymi Hacked back my Account. I unauthorized all previous devices, removed all the past passwords, emails, contact information, any of his old friends, even changed email addresses, and added additional security features on my account. I even unaffiliated the account from any of the non-steam websites/programs that Baymi had affiliated the account with. I also did not use any external applications nor websites that could have jeopardized the account. I literally just played Dota 2 with it for half a Month before I woke to have it all taken away from me.
     
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  6. freechest

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    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @Calamity#6139


    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    What can you do next to resolve this issue?
    Since this is an off-site transaction, you need to immediately open a dispute with the company you used to transfer the money, hopefully before the seller moves those funds. I suggest that you contact @Admin with evidence of no account received asking them to reverse the transaction and send the credits back to your account.

    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
     
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  7. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: freechest Re: #5[/trigger]
     
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  8. OP
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    Bryan Grifffin Sr

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    I believe that Baymi has gone dark. But I'm eager to see his response.
     
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  9. OP
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    Bryan Grifffin Sr

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    I used PlayerUp Credits and the 3 Way Transaction For This Account Purchase.
     
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  10. OP
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  11. OP
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    All the Details Contained in that 3 way Conversation are No Longer Valid. The Hacker has covered his tracks well.
     
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  12. freechest

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    If you secured your Transaction with @Middleman then you'll definitely be able to be refunded if you provide evidence of the account being recalled.

    [ @Middleman , please reopen the three way conversation for Transaction 2762455120 ]
     
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  13. OP
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    Bryan Grifffin Sr

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    Thank You For Your Fast Response to My Thread! Despite all the Negativity there is Always some good to be had. Thanks So Much PlayerUp.com for all the Help! How Do I apply for a position like yours @freechest ? I would love to help other users and solve problems for the Site as well!
     
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  14. freechest

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    PlayerUp Is Looking For Moderators | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    Moderators have not been implemented yet as PlayerUp is still working on additional features for Moderator's Accounts but you can still apply for now.
     
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  15. Admin

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    @Middleman will reopen your 3 way ticket in a moment.
     
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    Bryan Grifffin Sr

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    Thank You For Fast Response @Middleman . Baymi has Made a response via Email. Stating that he Purchased The Account through another Forum. (He Listed it as his own account on PlayerUp never stating this fact)
    Attached is His Email Response as well As My Response
    BoughtAccountonAnotherForum.png

    MyReply.png

    Note: I have also requested him to come to PlayerUp to discuss this further but he has not yet Replied.
     
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    Then he should void your agreement, return the payment @Middleman sent him or provide an alternate account, or resell another account he has here and use those funds to pay you back.
     
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  18. OP
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    Bryan Grifffin Sr

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    Good Idea Admin, Let us await His Reply. He has gone dark on Email and has not yet logged into PlayerUp.
     
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  19. Baymi

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    Hello, I bought this account from another person and I do not have a relationship to steal it
     
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  20. Baymi

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    I do not need to restore this account, because I do not work like that. Positive feedback confirms this. I advise you to write to the Steam support. If you make at least one payment or an exchange to this account, report it
     
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  21. freechest

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    It is your responsibility to make sure that the account is secure for the next buyer, whether you are the original owner or not. You will now need to take responsibility for the original owner that recalled the account as you were the seller of it and did not leave a disclaimer.
     
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  22. Baymi

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    What will happen to my account if I do not do this
     
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  23. Baymi

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    With my account on playerup
     
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