Under Investigation Mathewbach Wizard101 Scam

Discussion in 'Disputes - Caution / Under Investigation' started by XicorX, 5/9/17.

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  1. XicorX

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    1. Date Dispute Happened
    5/8/17 3:00pm CST - 4:10pm CST

    2. Are You The Buyer or Seller
    Seller

    3. Total Transaction Value
    $220 (Never received)

    4. Other Parties Username
    His Playerup Username: Mathewbach

    5. Method Used To Pay or Receive Payment
    PayPal

    6. Other Parties Email Addresses
    Example: [email protected]

    7. Other Parties Payment Email Address
    Not given

    8. Other Parties Messenger Username
    Used a fake Skype middleman: live:middlemanservice
    His Skype: live:7bd6876d4e660729

    9. Provide All Chat Logs and Additional Information Below
    All Chat was done through email and Skype.
    1.png 2.png 3.png 4.png 5.png 6.png 7.png 8.png
     
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  2. OP
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    XicorX

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    Email wasn't an example, it was really his, my bad.
     
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  3. samsaha86

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    Premium Status: This user has a Premier Sellers Account Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Sapphire Status: This user has successfully completed 300+ middleman transactions Moderator Status (Non Employee): This account handles basic community support inquiries

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  4. freechest

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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @Mathewbach , tagging you.

    Please give your debate against this dispute. If you don't, @Admin will take action against your account.
     
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  5. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    @XicorX

    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    What can you do next to resolve this issue?
    You can attempt to recover your Google Account at the following link -
    Google Accounts

    You can attempt to recover your iOS Account at the following link -
    Recover Your Apple ID - Apple

    You can also attempt to recover your account by contacting the Developers in-game.
    Forgot?

    Developer's Contact Email -
    [email protected]

    Contact Developer's On The Site -
    Customer Support

    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds -
    Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.

    Does Middleman use KiK, Skype, or another messenger service?
    No. All middleman transactions are done through PlayerUp.com for security reasons. Anyone who attempts to contact you through a 3rd party messenger claiming they are Middleman is fraudulent.
     
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  6. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: freechest Re: #5[/trigger]
     
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  7. OP
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    XicorX

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    @freechest @samsaha86

    Thanks for helping. I take full responsibility for not reading up on the middleman service before hand. Working on getting the account back still (it's suspended for now thankfully). Even though i'm partially to blame, @Mathewbach definitely did something very wrong here and should have actions taken against him for it. Thanks again. :blush:
     
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    freechest likes this.
  8. Admin

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    freechest likes this.
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