Under Investigation Need help

Discussion in 'Disputes - Caution / Under Investigation' started by Shawn Lawrence, 5/6/17.

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  1. Shawn Lawrence

    Shawn Lawrence
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    I bought a account from inspiration (I am buyer) anyways I bought a account through credits and 3 weeks later my brother asked why was I connecting but it wasn't me so later on I contacted the seller and he told me it wasn't even his account and it was his friends so we let the guy log on we got on my other account and talked to him he said inspiration scammed him. But his friend has little Access and we can't play when we want to play he plays so we are both connecting at the same time to the seller said it my fault for not securing but isn't it his falut for not making sure it was secure before selling so now I have a infected account and I want my 15 dollars back because he stole the account from someone else to go on and sell it to me for cheap because it was stolen and he should be banned because it's not his first time doing this
     
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  2. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: Shawn Lawrence Re: #1[/trigger]
     
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  3. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    Hi @Shawn Lawrence !

    Do you still have full access to the login information?
    If yes then it is highly likely that the seller is connecting to the account via the other platform. If you were only given the Google+ information then the seller is connecting via Game Center on iOS, vice versa.

    If not then the seller has recovered their account.
     
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  4. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: freechest Re: #2[/trigger]
     
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  5. freechest

    freechest
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    Recommended & Trusted Seller
    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    How can you protect yourself from these type of scams in the future?
    I strongly recommend in the future to use PlayerUp Middleman Services to protect yourself from these type of scams. Here is how it works for buyers (Middleman: Buyers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. and here is how it works for sellers (Middleman: Sellers Guide | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    What can you do next to resolve this issue?
    Since this is a non middleman transaction, you need to immediately open a dispute with the company you used to transfer the money, hopefully before the seller moves those funds. In this case, you sent payment via PlayerUp Credits.
    I suggest you open a Support Thread with Admin requesting to reverse the transfer of credits. In the thread, give a good reason as to why the transaction should be reversed, explain your situation to them. I cannot guarantee that you'll be refunded.

    Can PlayerUp provide compensation for this dispute?
    Since this is a non middleman transaction and PlayerUp wasn't directly involved with safeguarding your payment and guaranteeing your transaction we will unfortunately not be able to provide any compensation for you on this transaction as you dealt directly with the individual for which you're submitting a complaint against in this ticket. However if you're able to locate his full name and address, we can possibly go after him but there is no guarantee we'll be able to recover any lost property or funds - Guide - Combat Fraud Service | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform.

    How can I protect myself in the future?
    We strongly advise that you don't conduct business offsite. This is the #1 way scammers attract buyers and sellers is they lure them offsite and then bait them into anything because they have no consequences for their actions. If you did business on site, then disregard this message as the majority of scams are done offsite.
     
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  6. PlayerUp

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    [trigger]Guide - How To Report A Dispute

    Automated Response

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: freechest Re: #3[/trigger]
     
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  7. OP
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    Shawn Lawrence

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    I have full access you know how they still have access but not full access on Android that's what he has I am working on getting it switched to another email but yeah he has minimal access if he deleted the app he wouldn't be able to get back on it
     
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  8. freechest

    freechest
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    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    You can use "Android Device Manager" or "Find My iPhone" to remove his device from the account.
     
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  9. OP
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    Shawn Lawrence

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    How would that work?
     
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  10. freechest

    freechest
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    Verified Status: This user has completed basic background and ID verification Devoted Status: This user is a devoted member who helps other members Donator Status: This user has donated and helped grow our community Expert Status: This user is an established expert in the gaming industry ImLegit Status: This user has shown that they're a legitimate merchant Leader Status: This member has demonstrated leadership skills Secure Status: This user has shown he is a secure merchant Trusted Status: This user is a trusted member Veteran Status: This user is a veteran experienced member Bronze Status: This user has successfully completed 3+ middleman transactions Banned Status: This user has been banned due to fraudaulent acts against others

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    Contact me on Kik and I can guide you further.

    Kik - Flagged Username
     
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