Hello. I am trying to purchase a clash of clans account through the Middleman service over a week ago and have not received any progress toward the purchase although the money has been taken out of my PayPal account. I have only received automated replies to inquiries from Middleman. I'd like to proceed with this transaction, but am concerned. Here is an automated response I received after setting up the initial purchase: Thank you for using PlayerUp.com to secure your transaction. We have received your buyer submission form: You Purchased: Sold - TH11, Level 161, Queen 45, King 40, Warden 20, NameChange, Cheap! | PlayerUp Accounts Marketplace. Player 2 Player Secure Platform. What is the next step? Your order is being reviewed. The next step is we will create your private conversation ticket with you and @Middleman and 3 way conversation ticket with you, @Middleman, and the seller. Once the private and 3 way conversation ticket have been created, this ticket will close and we will instruct the seller to release the account information to you. Once you have logged in and taken full control of the account, we will release the payment to the seller. How do I complete verification? Your order could be delayed if verification has not been completed. If you have already been verified, then you aren't required to be verified again. If you haven't been verified, please complete this Verification Form. If you have problems uploading the file, please e-mail the file to [email protected] with the subject of the email as "Buyer Verification". Can you help me resolve this issue? Thank you! Richard Colla
Automated Response Thank you for submitting a support ticket. An agent will assist you shortly with your inquiry. Meanwhile, please view the links below as this will direct you to the correct department to get help with your questions. Regular Support For all non-middleman help related questions, please follow these instructions: 1). View the Guides Section for all commonly asked questions 2). View our Knowledge Base for all other commonly asked questions 3). If these sections above don't answer your question, please submit a Help Ticket here. Middleman Support - "Active" Orders Please note that this support is for non-middleman related issues only. For all middleman support questions, please use your Private or 3 Way Conversation Ticket already opened. If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly. Please also note middleman support is currently experiencing some delays on their responses so we ask that you remain as patient as possible. Middleman Support - Non "Active" Orders If you don't have a Private or 3 Way Conversation Ticket opened, please click here to contact middleman support directly or click here to post a help ticket. Disputes If you believe someone has possibly scammed/frauded you, please Open A Dispute Form (takes 2 minutes). Filing a report will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. .
