Return Policy: Any form of CD Key, Time Card, Expansion, Game Points, Pre-paid Card, /Beta/Item Code viewed from your account history is neither refundable nor exchangeable. Disclaimer: This order does not include manuals, Installation CDs, box, physical card or other physical elements. You will receive your code(s) attached in an email we will send upon delivery. If you need to download the game, please go to World of Warcrafts website as you can download a copy of the game there.