Yes so I made an order with your middleman and it's been over a hour. Where is my account information!!
It shows on my end your order is currently "pending delivery" as the seller has yet to release the account information to you. A ticket system has already been created for the both of you. You can communicate directly with the seller through there. The seller won't receive payment until you have verified and secured the account you purchased.
The buyer has secured the account and confirmed delivery. The seller has received payment. This transaction has now been completed.