Account Recalled by Seller - Middleman Protected Transaction

Discussion in 'Disputes - Resolved Cases' started by jordanwf200, 4/5/17.

Thread Status:
Not open for further replies.
Page 1 of 2
  1. jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    How to Report a Dispute
    Please fill out all 9 questions below. You must provide proof or your claim cannot be validated.

    1. Date Dispute Happened
    Example: January 1, 2013
    4/5/17

    2. Are You The Buyer or Seller
    Example: I'm the Buyer
    Buyer

    3. Total Transaction Value
    Example: $100 USD
    $230 credits

    4. Other Parties Username
    Example: Site Username
    Minizal

    5. Method Used To Pay or Receive Payment
    Example: PayPal
    Playerup Credits

    6. Other Parties Email Addresses
    Example: [email protected]
    Don't know

    7. Other Parties Payment Email Address
    Example: [email protected]
    Don't know

    8. Other Parties Messenger Username
    Example: bobskik
    Minizal (Playerup)

    9. Provide All Chat Logs and Additional Information Below

    The first picture shows the account when I had it
    The second picture shows my account through a friends account and we saw that the profile picture changed and that they were last logged on an hour ago, I haven't played since yesterday
    The fourth picture shows I can't log in IMG_0798.JPG IMG_0797.PNG IMG_0799.PNG IMG_0800.PNG IMG_0797.PNG IMG_0798.JPG IMG_0798.JPG IMG_0797.PNG IMG_0799.PNG IMG_0800.PNG
     
    #1 jordanwf200, 4/5/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  2. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    And this

    IMG_0795.PNG
     
    #2 jordanwf200, 4/5/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  3. Middleman

    Middleman
    Expand Collapse
    Moderator Status (Staff): This account handles all middleman support tickets Middleman Status (Staff): This account handles all middleman transactions

    174   0   0

    Offline
    Joined:
    1/1/14
    Posts:
    68,578
    Likes Received:
    2,971
    Moving this to resolved for now since basically you haven't been scammed as your payment is fully protected under PlayerUp Middleman Services which is the good news here.

    We reached out to the seller gave him 48 hours to respond. If no response, we'll automatically cancel and send your funds back to your account. That's the worst case scenario. Best case scenario is the seller cooperates and resolves this. Any other information you have for us, please update your private conversation ticket.

    After 48 hours, click change order status, hit the CANCEL BUYER option and then we'll close out this transaction shortly afterwards.
     
    #3 Middleman, 4/5/17
    freechest likes this.
  4. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    The seller wont respond he hasn't been on since 3/27 and I have been trying to contact him, is there anyway I can just get my money now and buy another account, if I have to wait through the process I'm fine with that but even after I bought the account I constantly asked him to help with things account related and he's never answered
     
    #3 jordanwf200, 4/5/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  5. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    I'm talking to the seller now and he says the account got # and that he didn't do it, I don't believe it I'll send screenshots of the chat I want to cancel the transaction and get back my money
     
    #4 jordanwf200, 4/5/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  6. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    Here's the chat we are having, I want to cancel this order and I want my money back cause this is stupid

    IMG_0806.PNG IMG_0805.PNG IMG_0806.PNG IMG_0807.PNG IMG_0808.PNG IMG_0809.PNG IMG_0810.PNG IMG_0811.PNG IMG_0812.PNG
     
    #5 jordanwf200, 4/5/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  7. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    Its been 2 days and he has contacted back saying that someone # the account and apparently we both don't have it which I don't believe
     
    #6 jordanwf200, 4/7/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  8. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    Can I close out the transaction and just get my money back?
     
    #7 jordanwf200, 4/7/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  9. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    1. So now what, its been 2 days and he has responded, we both have stated are reasoning on what happened. Whats the next step. We have been waiting for a middleman agent for days to help us settle this
     
    #8 jordanwf200, 4/10/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  10. therekt

    therekt
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification Bronze Status: This user has successfully completed 3+ middleman transactions

    15   0   0

    Offline
    Joined:
    1/10/16
    Posts:
    823
    Likes Received:
    134
    My Location:
    My advice is that you just take your money back and buy a new account, whether this was a scam attempt or a genuine 'hacking' incident. You should not be dealing with this hassle.

    Gl.
     
    #9 therekt, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  11. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    45   0   0

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    Per @Middleman

    They see your ticket and they'll be updating it shortly. They were waiting for the sellers response on something.
     
    #9 Admin, 4/11/17
  12. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    45   0   0

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    If you haven't already, return everything to the seller. That will fast forward your cancellation. If this was already done, then @Middleman will close out your order on the next reply from them. Make sure your order shows as Buyer Cancelled by changing your order status.
     
    #10 Admin, 4/11/17
  13. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    But the seller keeps saying the account is # and that he doesn't have it either, but that can't be true because the only persons email on that account was his and he said it was # cause my device was infectious, I just got this fun a week before I got his account
     
    #11 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  14. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    This is what I want to do
     
    #12 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  15. PlayerUp

    PlayerUp
    Expand Collapse
    Automated Helper Bot
    Bot Status (Automated): Handles automated general support inquiries

    2   0   0

    Offline
    Joined:
    9/30/15
    Posts:
    1,512
    Likes Received:
    1,557
    [trigger]Guide - How To Report A Dispute

    Automated Response​

    If someone you believe has scammed you, please open a Dispute Form Here. Filing a report takes 2 minutes and will then provide us the necessary information to take action against the individual and assist you at resolving the dispute. Thank you for your cooperation on this matter and sorry to hear about the problems you experienced.

    .[/trigger]
    [trigger=by]For: jordanwf200 Re: #12[/trigger]
     
    #13 PlayerUp, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  16. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    So what do I do to refund, do I give the information of the account that I used but doesn't work anymore
     
    #13 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  17. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    What do I respond
     
    #14 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  18. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    I said everything I can
     
    #15 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  19. Admin

    Admin
    Expand Collapse
    Admin Status (Staff): This account handles all admin general support inquiries

    45   0   0

    Offline
    Joined:
    12/1/13
    Posts:
    13,456
    Likes Received:
    1,389
    Copy and paste what you just told me into your 3 way ticket.
     
    #16 Admin, 4/11/17
  20. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    I just did
     
    #17 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  21. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    He thinks that I went on a website and put in the account information and that's how someone # it, I responded in the 3 way chat so if you would like me to send it here tell me and I will

    IMG_1086.PNG IMG_1086.PNG
     
    #18 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  22. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    So now what, are you guys going to decide which side to believe?
     
    #19 jordanwf200, 4/11/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
  23. OP
    OP
    jordanwf200

    jordanwf200
    Expand Collapse
    Verified Status: This user has completed basic background and ID verification

    6   0   0

    Offline
    Joined:
    1/15/17
    Posts:
    81
    Likes Received:
    0
    Do you know when they are going to respond?
     
    #20 jordanwf200, 4/13/17
    • This user is inactive. Hasn't logged into their account in over 60 days.
(You must log in or sign up to post here.)
Page 1 of 2
Thread Status:
Not open for further replies.
Copyright © 2024, All Rights Reserved

  • ▲
  • ▼